How does the AI decide a promotion is unprofitable?
It simulates the promotion against your last 12+ months of transaction-level data, considering product margin, expected cannibalization, channel cost, and elasticity. Promotions projected to reduce gross margin below your floor get flagged.
Can I override the AI?
Yes. The Analyst Agent's recommendation is advisory. You can approve any promotion you want — but you'll do it with eyes open.
Will promotions apply consistently online and in-store?
Yes. Once you publish, the engine applies the rules everywhere — POS, kiosk, handheld, QR ordering, web, and email.
Can I run member-only or first-time-customer promotions?
Yes. Promotions can target loyalty tiers, customer segments, location, time, or any combination.
What if a promotion starts losing money mid-run?
Configure stop-loss guardrails. The promotion auto-pauses if real-time margin breaches your threshold and the manager gets a notification.
How is this different from a basic POS discount?
A discount is a single price change. A promotion engine schedules, scopes, vets, and measures campaigns across every channel — and learns which patterns drive real profit.
What does Discount Codes as Payment do?
Promo codes and store credit count as a payment method at online checkout. Marketing offers actually redeem instead of being abandoned at the tender screen.
What does Loyalty-Point Redemption at Online Checkout do?
Promotion economics can include 'X points off' as an alternative payment. The loyalty program drives behavior across channels, not just at the register.
What does Gift Card Payment Online do?
Customers redeem gift card balances in the same flow as a regular promo. Outstanding card liability gets converted into traffic rather than sitting on your books.
What does Bonus-Value Gift Card Promotions do?
Run 'buy $100, get $20 bonus' campaigns from the marketing module. Owners get instant cash flow plus a guaranteed return visit, structured as a promotion.
What does Coupon Code Enforcement on OrderUp Kiosk do?
Promo codes work at the self-order kiosk the same way they do online. In-store cashiers stop being the only path to redeem your marketing spend.
What does the Promotion Opportunity Analyst (AI) do?
Reads your sales history and proposes promotions worth running with expected lift and margin impact. Owners stop running 'always do BOGO Tuesdays' on instinct.
