Staff performance

Turn upselling into a game your staff wants to win.

Run leaderboards, weekly contests, and team challenges driven by real POS data. The Smart Upselling Agent prompts the suggestions — your team competes to convert them.

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This week's leaderboard
1
Riley
47 / 47 add-ons
2
Sam
39 / 39 add-ons
3
Jordan
31 / 31 add-ons
4
Pat
24 / 24 add-ons
Active contest
Dessert Push — Friday 5–10 PM
Top upseller wins the prize pool.
Prize
Owner-defined reward
Set cash bonus, gift card, or extra PTO per shift.
Outcome 01

Make every shift a sales shift.

Cashiers and servers who know the score sell more. Live leaderboards on the manager screen and the staff app turn ordinary shifts into friendly competition.

  • Real-time leaderboards by employee, location, and team
  • Daily, weekly, monthly, and custom contest windows
  • Track upsells, attach rates, average ticket, and item-specific pushes
  • Recognition that makes top performers want to come back tomorrow
Outcome 02

Run contests without the spreadsheet.

All scoring runs off real POS data. No tally sheets, no end-of-shift math, no arguments about who actually sold the dessert.

  • Define a contest in minutes — items, time window, prize
  • Automated payouts: bonus dollars, gift cards, or prize pool splits
  • Per-item targets (push the new IPA, the seasonal latte, the kids' add-on)
  • Honest measurement — only completed transactions count

Built for managers and floor leads

Live leaderboards

Every clock-in sees the standings, contests in flight, and progress to goal.

Contest templates

Start from common patterns: dessert push, upsell hour, attach-rate sprint, item-of-the-week.

Per-item targets

Reward the specific upsells you want to move — not just gross sales.

Attach-rate scoring

Score on incremental items per check, not raw revenue, so big-ticket shifts don't dominate.

Team challenges

Run shift-vs-shift, location-vs-location, or front-of-house vs. back-of-house contests.

Performance insights

Drill into who pushes which items, when, and how often the customer says yes.

Smart nudges

Mid-shift pings to staff falling behind goal, with the AI's suggested item to try next.

Recurring contests

Schedule weekly or monthly competitions that run automatically.

Prize automation

Distribute payouts automatically through staff scheduling and payroll.

Frequently Asked Questions

How is contest scoring calculated?

Scoring runs directly off your POS transactions. You can score on number of upsells, attach rate, gross dollars, margin dollars, or specific item counts.

Can servers see the leaderboard mid-shift?

Yes. Standings show on the manager dashboard and on the staff app on each employee's phone.

Do you handle the prize payouts?

Yes. Prizes can be paid out automatically through your existing staff scheduling and payroll integration.

Does this work across multiple locations?

Yes. You can run global contests across all locations or local-only competitions per store.

What happens when a sale is voided or refunded?

Voids and refunds automatically reverse the upsell credit so the leaderboard always reflects real revenue.

Can I exclude items I don't want pushed?

Yes. Set allowlists or blocklists per contest so staff focus on the right pushes.

What does Multi-Pay-Rate Employees do for upsell incentives?

Bartenders earn different rates from servers, and the leaderboard can show absolute count or normalized rate. Contests stay fair across roles.

What does Change Assigned Employee on an Order do for upsell tracking?

When a tab is handed off mid-shift, the upsell credit can stay with the originator or move with the closer per your rules. No more 'that was my upsell' disputes.

What does PIN-Authorized Action Email Notification do for contests?

Any manager override of an upsell (void, comp) is emailed to you in real time. Leaderboard manipulation gets visible the second it happens.

What does Employee Sales-By-Source breakdown do?

Reports separate counter, kiosk and online sales per employee. Recognition matches actual effort, not who happened to be at the busiest station.

What does Email/SMS Campaign Performance per Staff Member do?

When upsells link out to a campaign, performance attributes back to the employee. Floor staff and online behavior align under one comp model.

Make selling more — actually fun.

See SalesVu employee upsell competitions paired with the Smart Upselling Agent in a live walkthrough.

SalesVu
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