What types of subscriptions can I sell?
Anything billed on a cycle — coffee or wine clubs, meal kits, fitness or studio memberships, museum or garden memberships, recurring services, allotment-based packages.
Can customers manage their own subscription?
Yes. The member portal lets them update card, pause, change cycle, swap items, and cancel without staff involvement.
What happens when a card declines?
SalesVu retries with a smart schedule, sends update-card emails through the Email Automation Agent, and surfaces at-risk members to staff.
Can a subscription include perks at the POS?
Yes. Members can be auto-recognized at checkout and receive members-only pricing, free items, or accelerated loyalty points.
Is this really included in SalesVu?
Yes. Recurring billing is part of the SalesVu Premium Cloud and uses the same payment processing as your POS and eCommerce sales.
Does the AI actually reduce churn?
The Churn Prediction Agent identifies members showing classic early-cancel signals and triggers tailored save flows. You decide what offers to send.
What does Save Customer Credit Card on File do for billing?
Vault the card on the customer profile so future billings, mid-cycle upgrades and add-on charges run with one tap. Failed charges from re-entered cards drop and revenue stays predictable.
What does Tax-Exempt Customer Marking do for recurring billing?
Nonprofit and exempt members are billed without tax automatically. No more manual tax overrides for the same members month after month.
What does House Account Tax Removal do?
Orders paid against a house account can be configured tax-free where allowed (B2B, intercompany, members). Wholesale and house-account workflows fit cleanly with retail in the same POS.
What does Customer Groups do for billing tiers?
Members, wholesale, students, comp — each group can have its own pricing and billing cadence. Complex member structures stop requiring a separate billing system.
What does the Customer Purchase Report add for membership operators?
Per-member lifetime value, last visit and usage are one click away. Member-success conversations are personal and informed instead of generic.
What does External ID on the Customer Profile do?
Stamp each member with an external ID from your accounting or membership-management system, so reconciliation across systems is automatic.
