How is this different from OpenTable, Resy, or Tock?
SalesVu reservations are part of your POS and CRM — you do not pay per-cover marketplace fees, customer data stays with you, and the booking flows straight into your floor plan and guest history.
Can I require a deposit only for certain shifts or party sizes?
Yes. Deposit policies are configurable per shift, party size, day of week, and reservation type. You can require a card-on-file for small parties and a full deposit for groups of six or more.
Does it work for things other than restaurants?
Yes. The same engine handles spa appointments, fitness classes, museum timed entry, escape rooms, brewery tours, and resort activities.
What happens when a guest doesn't show up?
Based on the policy you set, the system can automatically charge the deposit, send a follow-up message, and free the table for the waitlist.
Can the AI Customer Service Agent take reservations over the phone?
Yes. The agent answers calls, checks live availability, books the reservation, captures the deposit, and texts the guest a confirmation.
Will reservations sync with my POS table layout?
Yes. Confirmed reservations appear on the host stand, are assigned to tables, and open the tab automatically on check-in.
What does Restaurant Reservation setup (Type 1) configure?
Party size, table inventory, turn time, prix fixe options and deposit rules — the whole booking engine. You get OpenTable-style functionality without the per-cover fee.
What does Salon/Service Appointment setup (Type 2) configure?
Bookings around a staff member, service duration, room and equipment. Spas, salons and studios run a calendar that respects real resource limits.
What does the OnTheList floor plan and waitlist do?
Build a digital floor plan that matches the dining room and seat walk-ins from a SMS waitlist with one tap. Hosts stop juggling paper and guest wait times shrink.
What does the Welcome app for salons and spas do?
iPad-based check-in and SMS-driven waitlist designed for personal services. Clients add themselves, the system pages them, and the front desk stops being a notification service.
What does the HERE check-in app do?
Sells and tracks class packages, checks clients in by name, flags expiring packages. Activity centers run admissions like a gym door without paper logs.
What does Linking Staff to Appointments do?
Every appointment ties to a provider so commissions, utilization and rebook rates roll up automatically per stylist or therapist. Owners see who's a star without exporting anything.
