Can I take reservations from my own website?
Yes. The reservations widget embeds on your site so guests book directly with you — no marketplace commission, no third-party fees.
Can I require a deposit to hold a booking?
Yes. Configure a no-show deposit per booking type or party size. The deposit captures online and refunds automatically based on your policy.
Does it integrate with the SalesVu POS?
Yes. Reservations and waitlist data tie to the POS, so seated parties carry their booking notes, party size, and customer record into the check.
Can I send guests an SMS when their table is ready?
Yes. The host taps to send a table-ready SMS so guests can wait comfortably away from the door instead of crowding the entry.
Can I run a walk-in waitlist alongside reservations?
Yes. Walk-ins, reservations, and turn times share one view, and quoted wait times update automatically as the room moves.
What hardware do I need?
Any iPad or computer with a browser. The same hardware that runs the SalesVu POS handles reservations and the waitlist.
What does the OnTheList floor plan view do?
Designer-style digital floor plan that mirrors your real dining room. Hosts see open, seated and walk-in tables at a glance and seat the next party in one tap.
What does SMS Notifications from the Waitlist do?
Guests get a text when their table is ready — they don't need to stay in the lobby. Lobby crowding falls and the seat-time clock starts faster.
What does the Welcome app add for salons?
An iPad waitlist designed for personal services: clients self-check-in, providers get notified, wait times per provider are tracked. Same logic as restaurant waitlists, mapped to a chair instead of a table.
What does Deposit at Booking do?
Require a card hold or non-refundable deposit at reservation time for large parties or peak nights. No-shows on your most valuable seats fall sharply.
What does the AI Customer Service Agent for phone reservations do?
When the host is slammed, the agent answers the phone, books against the same calendar, and texts confirmation. Fewer reservations are lost to busy signals.
