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Welcome to SalesVu – Reprise Coffee Roasters adopts SalesVu’s Self-Order Kiosk Solution

Since their formation in 2015, Reprise Coffee Roasters has been passionately roasting and serving award-winning coffees at their cafes and through wholesale clients. They have been awarded medals every year from 2016-2019 from the Golden Bean North American Championship. 

Reprise Roasters is a coffee company with a strong commitment to sustainability. They work to create an environment that thanks everyone on the supply chain from coffee farmer to barista. Having found a home along the North Shore of Chicago in Winnetka and Evanston, they serve a supportive & caring community that shares a similar mindset. 

Ellen, manager at Reprise Coffee, discovered SalesVu online while searching for reliable kiosks to use for in-store self-checkout options. They had been considering TouchBistro but found that it would have involved too many changes in their existing system. If they were to go with TouchBistro they would need to transfer their entire POS system to the TouchBistro platform — a lot of work since they already had everything set up and ready to go in Square.

She found that not only did SalesVu’s OrderUp Kiosk integrate with Square but that SalesVu could automatically transfer her menu and all the photos of products they have in Square to the new customer kiosk, making the onboarding process fast and easy. With SalesVu’s customizable kiosk features, Ellen and her team were able to map out their items, picking and choosing which ones they wanted to feature.

According to Ellen, another deciding factor for choosing SalesVu, besides the Square compatibility, was how responsive and helpful the customer service team was during the setup process. With customer service available 24/7, and personalized onboarding support, she was able to get questions answered and step-by-step guidance in customizing the software to meet her business needs in no time. With the OrderUp Kiosk, Reprise Coffee Roasters now provides its customers a quick, easy, and socially distant way to order a delicious brew. 

If you live in the area, why not support a local business and enjoy their award-winning coffee next time you’re out? And don’t forget to follow them on social media to see what’s brewing!

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