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Customer Case Studies

Brookwood Georgetown uses SalesVu POS to manage their Cafe and Shop easily!

Located in Georgetown, Texas, Brookwood in Georgetown is a non-profit organization that offers a program for adults with special needs, their mission is to provide an educational environment that creates meaningful jobs and builds a sense of belonging and validates dignity and respect for adults with disabilities. Diane Saphiro, buying manager, shared with us their purpose of using SalesVu and why they decided to start using a POS system.
 

Brookwood in Georgetown was created 6 years ago and is an expansion from a larger program by the same name which is located in Texas. In March of 2016 the decided to open a shop, cafe and greenhouse, they needed to have a better control of products that were selling and pulling specific data and reports to continue growing, a POS system is what they needed.
 

‘We started using a system from our parent program which was Windows based and it was not working properly based on our needs, that’s why we decided to improve and switch. SalesVu was one of the first programs that offered pictures on the menu. It was able to do both, cafe and gift shop and that was very important for us, using a POS system that was able to handle different industries under one account’. – Diane Saphiro
 

 

 

Brookwood in Texas uses three main modules in their business: POS, Inventory and Employe modules. With POS they are able to differentiate which categories they can arrange and sell, whether is the cafe or shop, they can distinguish between both of them and pull reports with very specific fields. Inventory is used for the most part for the retail products, they are able to adjust the items on stock in real time and they have a threshold, which is a notification alert when inventory is low, SalesVu sends an email to notify the business owner or any other staff members in order for them to create purchase orders from their vendors. Lastly, the employee module is used for adding more staff into their account and mainly for keeping track of their hours, clock in/out and generating a labor report for payroll.
 

‘SalesVu is really easy to use, our staff learn the system really fast, how to take orders, close the shift, apply discounts for our Christmas or eben birthday discounts. The sales reports and inventory reports are customizable and easy to obtain’. – Diane Saphiro
 

This non-profit organization is very inspirational, if you’re in town don’t hesitate to go there and grab some food and coffee and get some handmade beautiful products. For more information, follow them on social media below.
 

  

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Brookwood Georgetown uses SalesVu POS to manage their Cafe and Shop easily!

Vantiv Payments (World Pay) now offers an EMV solution.

Vantiv Payments (World Pay) now offers an EMV solution.

If you are an existing Vantiv customer please contact our support line by chat, support@salesvu.com or directly at 888.900.5819.

Unfortunately if you are using the recurring billing feature then switching to EMV would require for all credit cards to be manually keyed in again as switching would lose its tokenization.

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‘With SalesVu POS my sales increased 23%-24% on slow times’ – Alex Jain

Homemade fresh gelato is the distinctive product that Paciugo Gelato Caffe offers. Located in Oklahoma City, Alex Jain joined us and shared with us why SalesVu was his first option when looking for a POS solution for his business.
 

Alex started his business using Square POS but he was having problems with viewing reports. He decided to go with SalesVu about a year ago because of the incredible analytics that this POS offers. Sales reports were easier to pull and he could obtain information such as : busiest hours of the day, best day of the week and best month of the year.

‘SalesVu has helped my business with mainly reporting, if you know exactly which are the slowest times of the day or the week I can push those hours with discounts. If it’s slow I create happy hour discounts on those days and times. With SalesVu my sales increased 23%-24% on slow times and I am very happy that we decided to switch to this POS solution’ – Alex Jain

Besides reporting, Alex mentioned that Inventory control is very good, he is able to see inside out exactly which products have been sold and which products are coming in. With the profitability report he is able to see total cost of inventory and profit margin per products or categories.
 


 

Having a POS software that gives you reliable and detailed reports was very important for Alex and because of it he was able to push his business even more and got more sales as a result. Mood for a gelato? visit Paciugo Gelato Caffe! Don’t forget to follow them on social media below for their latest products and offers!
 

    

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‘With SalesVu POS my sales increased 23%-24% on slow times’ – Alex Jain

‘SalesVu online ordering and branded app features are extremely convenient for our customer and business’ – Ozzie Ramirez


 

Fruta Loca is a juice bar and cafe that offers a variety of pressed juices, smoothies, cafe and breakfast and lunch specials. Located in Miami, FL., Ozzie Ramirez shared with us why SalesVu is the best POS to help with the different aspects of his business.
 

Five years ago Ozzie started his journey as a business owner, Shopkeep was his first POS system but  couldn’t meet his needs and decided to upgrade to a new solution, SalesVu was the perfect fit because of the integrated modules and low price. POS, online ordering, branded app and employee management are the modules that Fruta Loca is using. Fours years have passed and Ozzie and his team are enjoying SalesVu’s features to the max.
 

‘We started with the POS system and online ordering. Both modules work together pretty good, our sales have definitely increased since we integrated the shopping cart to our website. Business is growing gradually and consistent, and the main reason we decided to offer online ordering is because we are located in an industrial area, we are not a retail store located in a shopping center where people pass around, we wanted to give customers the option to order online and select delivery, dine-in or pick up’. – Ozzie Ramirez
 

Besides delivery preferences, SalesVu also manages different payment options, customizable tools for the shopping cart and email notifications for online orders. To enable/disable products is extremely easy and can be completed within minutes.  
 

 

 

Another module that integrates with the POS software is branded app. Ozzie decided to implement the newest feature SalesVu offered because he wanted his customers to have the full experience of his business from their phones. His app, is available on the app store and play store, it works for ordering products online, reservations, electronic gift cards and loyalty. App is totally customizable with their business, logo, colors and fonts. Customers can always check their purchase history and upcoming reservations straight from their device.
 

‘In addition, customer service has been great with us. We like that is 24/7 and any question that we have or issue that we’re facing, we can ask on chat or email and it gets solved right away’. – Fruta Loca staff
 

Are you in the mood for a sandwich, wrap or a smoothie? Visit frutaloca.com! check their menu and order great food. Take the next step and offer your customers the experience of a lifetime with SalesVu POS system and branded app, grow your business’ sales with an iPad based solution. Don’t forget to follow them on social media below!
 

   

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‘SalesVu online ordering and branded app features are extremely convenient for our customer and business’ – Ozzie Ramirez

Keep improving your business with SalesVu brewery POS System!


 

Located in Milwaukee, Wisconsin, Champion’s Pub is a little neighborhood tavern that started business in 1956, Robert Greenya is part of the third generation of family ownership. Thanks to their cozy atmosphere, this is the perfect place for conversations, drinks and good music.
 

Robert started his journey with SalesVu in 2013, credit cards were becoming quite popular and he decided to upgrade to an iPad based solution with these capabilities. Champion’s Pub has an outdoor deck where people can watch sports and enjoy the lovely view, this area is seasonal due to weather and Robert is able to enable and disable an extra terminal depending on his needs. This has been very helpful because customers can start tabs and close them inside or outside, orders are shared between the iPads due to the cross-device feature.
 

  

 

‘I decided to implement the Gift Card module because is one of the things you see out there, when you go to other places you see that they offer gift cards and I wanted to give people the possibility to buy them and give them as a present. Likewise, I have customers that come here on a regular basis and it is very convenient for them. I am able to load the cards over and over and check balances and reports with the system. It is also very nice to have your logo on the physicals cards. Having gift cards allows me to give them out for charitable events, fundraisers for the local high school and different celebrations, customers feel always at home when they are at Champion’s Pub’ – Robert Greenya
 

One of Robert’s favorite features is analytics, he used to do all the maths on his own and with SalesVu everything calculates automatically and reports are sent every week by email, he is able to check his comparison between weeks and sales trends. The software gives him a very tangible effect on how his business is doing.
 

Either is winter or summer don’t miss the opportunity to go to Champion’s Pub! You’ll have a great time with their friendly staff and you can buy some merchandise too. Check them out on social media below!
 

    

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Keep improving your business with SalesVu brewery POS System!

SalesVu POS is the best system to manage Villa Fresh Italian Kitchen

Jorge Puricelli has been in business since 2012 and he’s the proud owner of two locations located in Hurst and Fort Worth, TX. Villa Fresh Italian Kitchen offers New York style pizza, Stromboli, pasta and salads. It is one of the favorite spots to get great Italian cuisine. They offer quick service and delivery.
Business started with an on-site POS solution that was nothing but problems for them, the equipment was big and slow and service was not good. They decided to go live with SalesVu because of the cost efficiency of the system, it is an all in one cloud based solution, sales are automatically stored on the back end and it is extremely easy to utilize the software on an iPhone or iPad.
 

SalesVu has helped Jorge Puricelli in several aspects of the business, he uses the POS module the most to complete transactions, modify menu items, check out process is fast and reliable. They also use the discount feature to offer specials for any day, holiday or packages and keep track of the best discount and compare them with the analytics feature. Since he has two locations he uses the report module all the time, with this, he is able to compare general sales, best sold product, best location, sales per categories or individual products with any time frame on a table format or graphs (bar, pie and line). Switching to an online POS system has been absolutely one of the best decisions to make the business grow.
 

‘SalesVu is so user friendly and self-explanatory that our staff learned the system in 2 days, they can add new menu items very quickly and change them at any time’ – Jorge Puricelli
 

In addition to the POS, Jorge, will implement online ordering very soon. He is looking to use TownVu, which is SalesVu’s own web site that advertises businesses for free and helps with selling products online, accept payments and offer the best delivery option (dine-in, delivery, pick up). He is also looking to implement ‘Branded App’ where customers will be able to download Villa Fresh Italian Kitchen’s app for iOS and Android, online ordering, reservations, gift cards and loyalty are available with this feature.
 

SalesVu has been a reliable software for Villa Fresh Italian Kitchen. The Pizza industry is another one to add to the system’s list. If you’re living or visiting the area of Hurst and Fort Worth stop by this amazing place, you’ll enjoy some quality Italian food. Follow them on social media below!
 

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6.0 has launched!

SalesVu 6.0 just launched and is now available in the Apple Store! In case you haven’t already updated your apps, we highly recommend you do because we came out with a lot of new features that will surely be beneficial to our valued merchants. Here is a complete list of the new additions we have just added in 6.0 – clicking on the feature will automatically redirect you to our Knowledge Base where you can find detailed answers and video guides to any question you may have.

  1. Customer Facing Display 
  2. Waitlist SMS Text Message System
    1. How to notify the customer their table is ready
    2. Assigning the customer a table
    3. Setting up the waitlist time on the web portal
  3. Removing a discount on the P.O.S
  4. Vantiv EMV Chip-Card Reader Integration
  5. Customer Based Discount
  6. Improved Tip Screen
  7. New Appointment Scheduling Improvements
  8. Improved Physical Location Map/Layout Screen
  9.  Improved Customer Screen
  10. Ability to Change Delivery Method and Date
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Learn more about Living the Dream Brewing Co 4 years of experience with SalesVu!


 

Based in Littleton, Colorado, Living the Dream Brewing Co. produces craft beer on site to serve on their taprooms and sell it on the market . They also offer a large variety of merchandise, including accessories, women’s, men’s and unisex clothing available in different colors and sizes. Jason Bell was very excited to share with us his experience throughout SalesVu and how it has helped manage the brewery.
 

Business opened their doors back in 2013, they started using SalesVu right away because at that time it was the best software that suit their needs, the features fit perfectly for the business and the best part is that the price was very affordable. It was very important for Jason to choose a software that was iPad and cloud based, but most important the flexibility that the system provides, access to all of their information from any device at anytime it’s a really great feature to have.
 


 

‘SalesVu has definitely helped us with everything. It allowed us to have a point of sale system when we opened and now that we’ve been expanding we can add more iPads to make the workflow run smoother’.
– Jason Bell

 

The three modules that Living the Dream Brewing Co uses on a daily basis are POS, inventory and gift cards. They were able to switch from paper gift certificates to physical gift cards, the greatest advantage of this is the fact that they can keep track of all the numbers, balances and recharge history using the system. To redeem or sell gift cards they can just simply scan them with the iPad’s camera or enter the number manually. This change was very convenient for them and made their management life easier in every aspect.
 

POS and Inventory are 2 modules that get along really well, Jason told us that sometimes they have events where they sell their merchandise and retail items, all the products and different matrixes that are uploaded into the system can also be tracked under the inventory feature. They are always in control of what’s selling and which items need to be reordered.
 

The Living the Dream Brewing Co. staff couldn’t be happier with SalesVu, they have a system that’s economical, works pretty well and adjust to their needs right away. Next time you’re visiting Colorado, take time to visit them and try their craft beers and merchandise, this place is 10% pet friendly! Check their newest updates below!
 

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SalesVu is available in Mexico! Learn more about Café Azúcar Morena’s experience


 

Café Azúcar Morena was founded 4 years ago in Monterrey, Nuevo León. The concept of this coffee shop is young and modern, they offer homemade coffee and a variety of food like sandwiches and pastries. Currently they have 5 locations with SalesVu and they will open their sixth location within the next few days. Gabriel sat with us and told us why SalesVu was the best option for his business since day number one.
 

The software was recommended by one of his good friends and they were delighted with the ease and accessibility of having a cloud based system to manage their café. Although there were other solutions offering similar services, SalesVu was the best option for them, just because they didn’t need a lot of hardware and they can manage every aspect of their business from home, office or even when they were traveling.
 

“We started using SalesVu in our business and this concept was brand new in Mexico. It was very easy and practical, we were able to monitor everything remotely. To this day, we have grown together with SalesVu in all of our locations”. – Gabriel

 

Café Azúcar Morena started using a pen, paper and a calculator to manage sales during their first month of service, and thanks to SalesVu the business took their operations to a whole new level. With the POS module, Gabriel is able to check his sales from any device and can generate these reports by specific categories or products, the sales reports are also available by location, meaning the information that he is looking for can be as general or as specific as he wants to. Adding, editing and deleting products from the system is very easy and pretty self explanatory, all you need is a computer and within minutes you can change your menu and start offering new items.
 


 

The greatest advantage that Café Azúcar Morena sees with SalesVu is the amount of money that they’ve been able to save on software and especially hardware. There’s no need to buy a system with a big computer that will become slow and non-functional within years, every single aspect of the business is handled with an iPad, which is very practical. Receipts can be sent by email or text message and this gives a cleaner and modern design to every business.
 

Gabriel shared that his favorite feature with the software is customer service, this is truly valuable for him. When any of his staff members have questions, they use the technical support service via chat and in less than 5 minutes they respond and solve any issue that they’re facing. The reps are pretty responsive all the time. SalesVu technical support is 24/7 and is available in English and Spanish.
Inventory and Employee management modules are also available with the software. Gabriel is really interested in these features since everything is integrated with the system and there is no need to look for a third party software to accommodate it.
 

Café Azúcar Morena is enjoying the experience of having a cloud based system. SalesVu is able to handle any type of business, from coffee shops, restaurants, retail stores, beauty salons to professional services. Having a consistent and quality software that you can rely on is very important for Gabriel and his team. If you want to know more about Café Azúcar Morena click here, don’t forget to follow them on social media below!
 

 

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¡SalesVu en México¡ Conoce la experiencia de Café Azúcar Morena


 

Café Azúcar Morena inició hace 4 años en Monterrey, Nuevo León. Con el concepto de una cafetería moderna, ofrecen un café tostado por ellos mismos y cuentan con un menú de alimentos para acompañar las bebidas. Actualmente cuentan con 5 sucursales y están próximos a abrir la sexta en un par de días. Gabriel se sentó con nosotros y nos contó porque SalesVu es la mejor opción para su negocio desde el día de su apertura.

 

SalesVu fue una recomendación de uno de sus amigos, y quedaron encantados con la facilidad y accesibilidad de manejar su propio negocio desde la nube y sobre todo con un iPad. A pesar de que existen otros softwares de punto de venta que ofrecen servicios similares, SalesVu fue la mejor opción por el simple hecho de que se requiere el mínimo de hardware y el módulo POS (Point of Sale) es grandioso para manejar tu negocio desde casa, oficina, o incluso mientras te encuentras de viaje.

 

“Comenzamos a utilizar SalesVu en el negocio y esto era totalmente nuevo en México. Se nos hizo muy fácil y práctico, todo lo podíamos ver en internet directamente, como checar nuestras ventas. Hasta el día de hoy hemos ido creciendo junto con SalesVu en todas nuestras sucursales”. – Gabriel

 

El primer mes de apertura contaban con una calculadora y papel para poder monitorear sus ventas, gracias a SalesVu la organización y orden del negocio dio un giro de 360 grados. Con el módulo POS, Gabriel es capaz de checar sus ventas desde cualquier dispositivo y puede generar estos reportes por categorías o productos en específico, los reportes de venta también están disponibles por sucursal, así que esta información pueden ser tan general o específica, depende de lo que se esté buscando en ese momento. Agregar, editar y eliminar productos del sistema es muy fácil, solo se necesita una computadora y en minutos puedes cambiar tu menú y comenzar a ofrecer nueva mercancía.
 

El mayor beneficio que Café Azúcar Morena ve con SalesVu es la cantidad de dinero que se han ahorrado en software y sobre todo en hardware. No hay necesidad de comprar un sistema con una computadora enorme que se vuelve obsoleta rápidamente, todo se maneja desde un iPad lo cual es muy funcional y práctico, los tickets de venta pueden ser enviados por email o mensaje de texto y esto da un diseño mucho más limpio y moderno para cualquier negocio.
 


 

Lo más valioso que Gabriel ha obtenido hasta ahora con la experiencia de utilizar SalesVu para su negocio es el servicio al cliente. Cuando él o su equipo han tenido dudas, utilizan el servicio de soporte técnico vía chat y en menos de 5 minutos responden y aclaran sus dudas. Los representantes son muy atentos y rápidos. Soporte técnico está disponible en inglés y español los 365 días del año.
Los módulos de administración de Staff y administración de Inventario también están disponibles con el software. Gabriel está realmente interesado en esta funcionalidad del sistema ya que todo está integrado con SalesVu y no hay necesidad de buscar otro sistema para acomodarlo.
 

Café Azúcar Morena está disfrutando al máximo la experiencia de tener un sistema de punto de venta en la nube. SalesVu es capaz de manejar cualquier tipo de negocio, desde cafeterías, restaurantes, tiendas de ropa, salones de belleza hasta servicios profesionales. Tener un software con el que puedas contar desde cualquier parte del mundo es bastante valioso para Gabriel y su equipo. Si quieres conocer más sobre sobre Café Azúcar Morena da click aquí, ¡No olvides seguirlos en redes sociales!
 

 

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