Questions? We offer 24/7 Customer Support via our HELP CENTER
Customer Case Studies

SalesVu POS system and Employee management are the key features for Camp Bow Wow!


 

Are you traveling but can’t take your dogs with you? You don’t have anyone to babysit them? Are you worry about their safety, if they will be bored or even eat while your away? Camp Bow Wow in Katy, Texas, is the perfect solution! They are a premiere overnight boarding and day care facility for dogs. They offer services as indoor and outdoor play yards, medication administration, individual attention, grooming and they guarantee your best friend will have a great time socializing with other dogs and people, a great way to make friends! Learn more about how Jose Murillo is using SalesVu to manage this amazing business.
 

Jose started his journey with SalesVu in 2016, he was looking for a software that was easy to use, great interface and the fact that pricing is very flexible and you can build your own bundle according to your type of business was the main factor for him, because he knows exactly what he’s paying for. This POS solution was a recommendation from his sales consultant and ever since they have been really pleased with the software.
 

‘There are two main things as why SalesVu is the perfect fit for us and how it has helped us grow. The first one is that I can keep track of the money that’s coming into the business with just touching a couple of buttons, the reports are very easy to get and you can obtain very detailed information. Second thing is that it also keeps track of the employees’ hours, they clock in/out from the iPad with their pin number and I can get the report on hours and use it for payroll, we find it very convenient that everything is integrated’ – Jose Murillo.
 

The employee scheduling feature is another favorite from Camp Bow Wow’s staff members. Jose is able to create shifts easily on the web portal, he can select individuals or groups of employees and have a recurrence pattern depending on which days they work. All of his employees receive the scheduler notifications by email and text, meaning they always have their availability on their phones. Employees are also able to notify back if they won’t be able to take the shift. Is a great tool to use and they are definitely taking advantage of it.
 


 

Jose was looking for a reliable POS system that can manage human resources and point of sale and he found it with SalesVu. If you ever need a place to leave your dog for a day or a weekend, you should definitely check out Camp Bow Wow. They are the winners of Living Magazine’s Best Pet Boarding Facility in Katy, TX for 2016 and 2017! You’ll know your dog will be completely safe and having a good time while you’re away. For more information, follow them on social media below!
 

  

Posted in Professional Services, Retail | Tagged , , | Comments Off on
SalesVu POS system and Employee management are the key features for Camp Bow Wow!

Vantiv Payments (World Pay) now offers an EMV solution.

Vantiv Payments (World Pay) now offers an EMV solution.

If you are an existing Vantiv customer please contact our support line by chat, support@salesvu.com or directly at 888.900.5819.

Unfortunately if you are using the recurring billing feature then switching to EMV would require for all credit cards to be manually keyed in again as switching would lose its tokenization.

Posted in Beauty and Wellness, Health Clubs, Professional Services, Restaurants and Bars, Retail, RSS, Uncategorized, Vape Shop, Wineries | Comments Off on Vantiv Payments (World Pay) now offers an EMV solution.

Oasis Helicopter Tours uses SalesVu POS system to manage multi-locations!

  

 

Waking up to an adventure and beautiful landscapes is possible with Oasis helicopter tours! They offer their services in Orange Beach, AL and Galveston Island, TX. You can enjoy beautiful beach and sunset tours with your friends and family. Linda Bailey shared with us how SalesVu POS solution has been helping her with keeping record of the different services they offer in the business.
 

‘We’ve been with SalesVu for several years. We started when it was just one module and from to time to time they have been adding many features. We are using the POS module, and initially we decided to go with this software because of the infrastructure of our business. Since we are mobile, we downloaded the app on cell phones and iPads, it was very convenient!’ – Linda Bailey
 

Another reason of why SalesVu was the right fit for their helicopter business was flexibility in pricing. The quality of the product is worth what you pay for. Every module and bundle are designed for clients to customize the tools for their business. In this scenario, the Oasis helicopter tours didn’t wanna have an expensive system that was computer based, and they found an affordable cloud based solution with SalesVu!
 

 

 

‘For us the perfect solution was a balance in between the POS and the back-end. Since we have multiple locations, we needed to see in real time sales per service. With this solution managing both is extremely friendly. When we pull reports we are able to see which products are selling the most and when we have our busiest month of the year’. – Linda Bailey
 

SalesVu has also help Linda with managing multiple locations. They started with 1 location for 3 years and were expanding rapidly, they needed to add more locations. Since the headquarters are in Atlanta, having reporting capabilities of per store was extremely helpful. They were monitoring in real time sales from any computer.
 

SalesVu POS is able to work with different industries! They don’t just specialize on normal industries like Restaurants or Retail. They are able to work with any business because of their flexibility and ease of use. For more information on Oasis Helicopter tours visit their website here and to know more about their tours and services in your area, follow them on social media below!
 

  

Posted in Professional Services, Uncategorized | Tagged | Comments Off on
Oasis Helicopter Tours uses SalesVu POS system to manage multi-locations!

Stumpy’s Hatchet House! The first indoor hatchet throwing venue in the USA is using SalesVu POS system to manage reservations in their business.


 

Stuart and Kelly Josberger are the proud business owners of Stumpy’s Hatchet House. Together they started this recreational facility where people can explore their fun side and throw hatchets as a sport, in groups, parties and events. The hottest spot in Eatontown, NJ., was founded in April 2016 and definitely grew into a big trend in the US, they’re franchising right now and their four upcoming locations will open their doors in 2018 in New Jersey and Texas.
 

Stuart and Kelly started this business looking for different POS systems, they had a hard time because this business is so unique that it didn’t fell into the Restaurant or Spa categories. Some of their requirements to choose the right software were the possibility to manage multi-locations, an all-in-one system that included inventory tracking, employee management, online reservations, gift cards and ease of use for the staff, managers and franchises. SalesVu was the right fit for them at an affordable price.
 

  

‘SalesVu has been great with us with customizing the reservation feature. We have been able to maximize the number of people that comes to our store. We started with online reservations and we implemented a feature where we take a deposit at the time of scheduling, thanks to this feature our ‘no shows’ have decreased from 25% to 5%’ – Kelly Josberger


 

The reservation module offers to have the schedule or calendar embedded into your website, there’s no need to redirect your customers to another webpage. In addition, it includes three types of payment options: payment upfront, payment at the business and partial deposits, you are able to choose the right one for your business. When customers reserve a pit on Stumpy’s Hatchet House website, they get a confirmation email and text, and prior to the appointment they also get text reminders.
 

Another feature that has been very helpful for Stuart and Kelly is the online gift card module. They implemented this tool on December 2016 and it was a game changer for them because they used to sell physical gift cards and mail them to their customers, which was very time consuming. Now people can buy electronic gift cards for their own or send them as a gift, they receive an email with a unique code that they will use to redeem it in the store towards a service or a product.

‘Last December we saw a huge increase on electronic gift cards for the Holiday season and we hope this year will be the same’ – Stuart Josberger


 

The last two modules that Stumpy’s uses to manage employees and keep track of their merchandise are Employee and Inventory management. The first module is used for clocking in/out, creating schedules for shifts, send schedules by email/text, pull labor reports and upload training documents for them to review. With the inventory module, they monitor in real time the deduction of the merchandise such as t-shirts and hoodies, they can create PO’s for ordering more products and receive inventory that will update automatically.
 

To continue to manage their business and to be able to franchise and add more locations, Stuart and Kelly need the help of a reliable system that keeps growing with them. That’s why SalesVu is the best software for any type of business. If you are in the area of New Jersey, take a break to have some fun and visit Stumpy’s Hatchet House! Reserve your pits here and don’t forget to follow them on social media below!
 

  

Posted in Professional Services | Tagged , , , , , | Comments Off on
Stumpy’s Hatchet House! The first indoor hatchet throwing venue in the USA is using SalesVu POS system to manage reservations in their business.

6.0 has launched!

SalesVu 6.0 just launched and is now available in the Apple Store! In case you haven’t already updated your apps, we highly recommend you do because we came out with a lot of new features that will surely be beneficial to our valued merchants. Here is a complete list of the new additions we have just added in 6.0 – clicking on the feature will automatically redirect you to our Knowledge Base where you can find detailed answers and video guides to any question you may have.

  1. Customer Facing Display 
  2. Waitlist SMS Text Message System
    1. How to notify the customer their table is ready
    2. Assigning the customer a table
    3. Setting up the waitlist time on the web portal
  3. Removing a discount on the P.O.S
  4. Vantiv EMV Chip-Card Reader Integration
  5. Customer Based Discount
  6. Improved Tip Screen
  7. New Appointment Scheduling Improvements
  8. Improved Physical Location Map/Layout Screen
  9.  Improved Customer Screen
  10. Ability to Change Delivery Method and Date
Posted in Beauty and Wellness, Health Clubs, Professional Services, Restaurants and Bars, Retail, RSS, Uncategorized, Vape Shop, Wineries | Comments Off on 6.0 has launched!

SalesVu POS system: Learn how Recurring Billing and CRM work for Aurora Medical Weight Loss!

Chanel Gonzalez is manager of Aurora Medical Weight Loss, a facility that handles prescription medication to help people lose weight. They assist hundreds of people throughout their weight loss journey and offer several services for them to make it easier, these services are: Phentermine program, HCG weight loss, Lipotropic injections, Optifast diet, Testosterone therapy and Women’s hormone therapy.

Chanel was very happy to share with us her experience with SalesVu and how the modules she’s using are helping her managing this center.The SalesVu features that she uses are Recurring Billing, CRM and POS. Giving her total control of the patients that they have.
 

“SalesVu has been great with keeping track of the recurring payments. So far that has been very helpful, to charge the patient each time for each service makes it a little faster when checking people out” – Chanel Gonzalez

 

They have a lot of patients under contracts, and the fact that they can pull out payments on a monthly basis is really helpful for them to organize and manage each agreement. With the recurring billing feature, she is able to add as many services and products that she wants to the order, payments are very customizable, they can be made on a daily, weekly, monthly or yearly basis, or they can even be manually edited and executed. Along with this feature comes the CRM. This module works great for adding patients and keep track of their information, SalesVu can also keep track of medical history, with the help of custom fields this can be more tailored to every business. The newest feature included in this module is the ability to upload documents and pictures for customer’s profiles.
 

“Reports with SalesVu are very easy to pull up, totally customizable because you have a lot of options. The system is pretty self-explanatory and there’s really nothing difficult about it. My experience so far has been very positive!” – Chanel Gonzalez

 

Every patient has a life changing experience at Aurora Medical Weight Loss and it is really important to have a reliable POS software that can help with it. In this weight loss journey, you are not alone, for more information about their services visit their website here. Don’t forget to check them on social media below!
 

Posted in Beauty and Wellness, Professional Services | Tagged , , | Comments Off on
SalesVu POS system: Learn how Recurring Billing and CRM work for Aurora Medical Weight Loss!

Adding the ECommerce Website to your SalesVu bundle is easy and beneficial.

SDAdishLogo3abn

SDA Dish is a small company offering sales, repair and installation of satellite systems and parts. Their satellite systems come programmed with each client’s choice of two Christian channel packages with no monthly fees, contracts, or subscriptions. They sell the satellite systems and equipment nationwide and offer repair and installation for the Northern Idaho, Eastern Washington and Western Montana regions. SDA Dish offers commercial satellite equipment, design and installation for large facilities or radio/TV stations.

At the moment, SDA Dish is enjoying the iPad POS System and the ECommerce feature the SalesVu all-in-one business solution offers.  Natalie Ocon is the business owner and told us about her experience with and before us.

“Previous to using SalesVu, we used SecurePay. That service was inadequate for us because we could not swipe cards and it did not offer a shopping cart. The fees were also too high.”

 

Natalie evaluated several other services before choosing to stay with SalesVu. She told us that among them were Square and Paypal.

“We chose SalesVu above the others, primarily because of the free e-commerce website and shopping cart integration. We also like the reasonable flat rate fees”

We wanted to know more about the many ways SalesVu helped Natalie with SDA Satellite and she told us that SalesVu has helped her business in several ways:

“First, the e-commerce website has created an easy, clean online experience for our customers which has resulted in more conversions to sales. Second, we can now process mobile payments when we attend trade shows and events using the iPad app and a card reader. And third, less fees are always a plus.”

We asked Natalie to choose her favorite  feature, and she chooses the product management one service that lets you not only add and modify any product you want to your business roster, but also there is an option to activate them in the ECommerce plugin SalesVu has.

“My favorite feature is the ability to easily add and change products on our e-commerce site. It just takes us one little click. My husband is our web designer and is capable of doing some code. But I am not and like that I can add or change products myself if needed.”

Television is the king of media and entertainment. Nowadays, it is necessary for everyone to have a network provider that is reliable and trustworthy. Check out the SDA Dish website and be sure to visit and follow their social media accounts below.

twitter youtube

BoothPic

Posted in Professional Services, RSS | Tagged , | Comments Off on Adding the ECommerce Website to your SalesVu bundle is easy and beneficial.

“SalesVu has The Cool Factor” says Distinctive Gardens about our retail iPad POS System.

 logo

spring3-basket-d860afd30b

Distinctive Gardens garden center has been in business since 1999 offering a rich variety of plants, garden gifts, landscape design services, and local artist gallery.  Greenhouses filled with unusual annuals, perennials and vegetable plants, outdoor display beds. The business hosts yearly benefit festivals, such as the popular “Gardenstock Art & Music Festival.” Distinctive Gardens decided to implement a mobile POS solution because mainly their customers shop for plants inside the greenhouses.

 

“The ability to ring up purchases right there where they stand creates a streamlined and customer-friendly experience. Our community projects require ringing credit cards outside. Being off location at trade shows or at farmer’s markets makes having a reliable mobile POS a key to help increase sales, efficiency and bolster community projects.”

 

They spent over a year researching a variety of mobile POS solutions. While many offered appealing aspects, none encompassed the breadth of features contained within SalesVu.

 

We have been using SalesVu long enough to see it evolve over time. We used this system for two years as a stand-alone mobile solution before deciding to integrate it as our primary POS within our brick and mortar store. Development is clearly a priority for this company. The base infrastructure of their system is solid and the fine-tuning of software that continues has only increased its ease of use and expanded versatility.”

 

For Distinctive Gardens every feature SalesVu presents important business functionalities that are crucial for the success of their services here are some examples:

 

 “ In regards of Integrated Inventory, We wanted to develop an online presence without having to run two sets of inventory and maintain two different systems. SalesVu allows us to manage products from one convenient cloud-based location for both our brick and mortar store and eCommerce. “

 

They also added that the Quickbooks Integration SalesVu all-in-one business solution works with their current accounting system. For the most part, Distinctive Gardens was satisfied with the integration. They understand the complexity required in integrating with a piece of software that has been notorious for making it difficult for third party integration.

 

 “Additionally, we know that we are using a solid and reliable hardware selection SalesVu system is paired with fantastic hardware partners. The barcode scanner selection is outstanding, simple and reliable. The credit card reader is stable and dependable.  In the same way, the overall system stability as a cloud-based system that is stable is imperative. SalesVu servers are fast, consistent and in our entire experience we have yet to experience one single server malfunction. Incredible.”

 

Currently, Distinctive Gardens is in the process of expanding their brand reach and offer an online experience. SalesVu system is an integral aspect of that project. They are in the early stages of developing an eCommerce channel and testing various seasonal online stores that contain curated products from inventory.

 “We tested our first store last November. Through our Holiday Online store we sold fresh made wreaths and saw promising results.The integrated eCommerce solution is fantastic. Historically, we operate primarily as a local brick and mortar store and run occasional pop-up shops throughout the year. Last year during Gardenstock, we premiered a documentary on the festival, Gardenstock: For Community, and sold it as an additional fundraiser.  Before, during and after, SalesVu eCommerce helped that project’s success by extending reach.”

 

For Distinctive Gardens the credit card processing platform SalesVu offer is a key area. If you decide to do some research about how most small business owners think they will say that some operating systems make navigating the ambiguous waters of the credit card merchant industry a real nightmare.

 “SalesVu system sets itself apart from many in their credit card processing system. They have partnered with banks and negotiated rates in order to be able to offer their customers an incredibly competitive product in the area of credit card processing. Even more, they handle PCI compliance, a huge headache-saver and game-changer in and of itself. The rate is flat. The PCI compliance handled. The statement is clear. Safety, security, predictability, competitive rates and transparency, what else is there?”

 

Among Distinctive Gardens favorites features is the iPad/iPhone App Interface which is really easy to navigate and according to them, is very intuitive since training personnel has been quick and easy, saving them time and of course money.

 

 The transition from our old gift card system to SalesVu was a snap. We imported all the current outstanding balances into SalesVu, and never missed a beat in transacting gift cards. SalesVu has The Cool Factor. I don’t know how many times since its implementation, it has been the topic of conversation during check out gravitated to the POS itself. Customers are impressed with the technology, which reflects well on us. They enjoy the touchscreen experience and think its cool.”

 

Don’t miss out the opportunity to support Distinctive Gardens with their Gardenstock Documentary. Each year in August, “Gardenstock Art & Music Festival” is held on Distinctive Gardens grounds.  Proceeds from their festival benefit an area non-profit, Sinnissippi Center’s Youth Garden Program. This is a great initiative and a benefit for a community project .

Follow them in their social media accounts and visit their website for more information.

twitter youtubeimgres

Posted in Professional Services, Retail, RSS | Tagged , , , | Comments Off on “SalesVu has The Cool Factor” says Distinctive Gardens about our retail iPad POS System.

resquoo amends any tech issues while SalesVu iPad POS System overhauls their internal functionality.

 

 

Untitled

 

resquoo is a start-up company formed 14 months ago that offers data recovery; data transfer services, device tune-ups and virus removal services for broken computers, hard drives, storage media and mobile devices. They have conveniently placed drop-off / pick-up kiosks at shopping malls and recover information from all types of devices from their data recovery lab in Peabody, MA. There, the magic of retrieving all that “lost” stuff happens. With a very high success rate, resquoo charges affordable rates. resquoo is also a member of the Apple Consultants Network and employs Apple certified support professionals. Hands down, resquoo is the place to go for unexpected or accidental damage, data loss, and virus removal.

SalesVu POS solution has proven to be helpful and valuable for this recently formed company. We had the unique opportunity to talk to resquoo business owners about their experience with us:

 

“What we really like is SalesVu POS solution front-end, both in the app, and on the web. It is really comprehensive, and it is really great at categorizing retail goods. SalesVu is so intuitive we don’t have to train any of our employees in how to use it properly. Obviously, this is a tremendous time saver for us and it really put us forward in regards to our efficiency. We can add or modify the large number of services and products we offer from within SalesVu and that fits ideally to the characteristics of our business.”

 

SalesVu definitely has some good news for all the ones reading that are in desperate need for information recovery, data transfer, virus removals or tune-up’s: resquoo is planning to expand their services and even maybe franchise! resquoo operates with state-of-the-art and sophisticated technologies that guarantee an excellent result when you drop-off your devices at the conveniently located kiosks inside the malls.

 

iokso

“Since our pick-up and drop off locations are kiosks in shopping malls some of our technicians are mobile and are required to perform on-site diagnostics and some services at customer locations. Therefore, an integrated, multi location enabled and mobile POS, like SalesVu POS, was required.”

 

From all the POS out there, why SalesVu? We asked resquoo business owners and they answered:

 

“SalesVu offered the best mobile and cloud solution, one that enabled us to combine charges for our unique customer services. As part of our services, we also sell replacement, larger capacity hard drives, and other storage media, (e.g. Backup solutions). Thus, inventory tracking, ordering, as well as staff management, and time tracking were important tools SalesVu POS was able to provide us”.

 

The first POS solution resquoo used was SalesVu and we have provided them a reliable tool to make easy transactions, quick deposits in banks, and very competitive credit card transaction rates.

“SalesVu’s team has proven to be extremely responsive with round-the-clock responses on the phone. I can say how supportive they have been with us because no matter how many times we need them, SalesVu always gets back to us right away.”

 

Accidentally clicking on the delete button happens and, for that, we have the capable minds of resquoo to help us with data retrieval as well as due to tech malfunctions, or simply data transfers because you’ve moved to a new device. They’ll put contacts, pictures and songs and all your important documents back where they should be! Because we are constantly handling electronics that may contain important parts of our lives, and because we definitely don’t want to lose that, be sure to visit their website and like them on Facebook.

Posted in Professional Services, Retail, RSS | Tagged , , | Comments Off on resquoo amends any tech issues while SalesVu iPad POS System overhauls their internal functionality.

SalesVu iPad POS System provides convenience to the customers of Harv’s Car Wash, all from the inside of their cars!

Harv’s Express Car Wash & Detailing on Lake Forest ,California is not a regular car wash provider. Spancer Pan, the business owner, delivers outstanding services and exceptional detailing to keep your car in the best shape possible. No matter if you are a rookie or an expert in automobile care, great service is always assured at Harv’s Express Car Wash. SalesVu car wash POS has contributed considerably in the customer satisfaction rates. Here is what Spancer told us:

1393638_723588134337266_1455529584_n

“Having a mobile option is certainly easier for the customer inside the car. It is about offering convenience to each of the car wash customers and provide an upscale service to everyone. Happy customers are returning customers, and we are certain that SalesVu car wash POS enhances the client experience at the time of the payment.”

We asked Spancer why, from all the other options in the market, SalesVu convinced him and he told us that:

“SalesVu car wash POS offers the lowest credit card rates, so for every transaction you get, you keep a large percentage of money. It was a great discovery for my business and would recommend it to anyone. Constant updates and new features that make my entire business run smoothly. “

Spencer told us that he previously used another POS, a traditional one, and that it was no match for the smart interface that SalesVu car wash POS provides. Whether you decide to use the card reader, or just place the card information by hand, SalesVu car wash POS is the top option and the rinse your company needs to take advantage of the gifts new technologies can give.

“SalesVu gives me real time information about the performance of my business, which is crucial to understand what can be done better. Also, I really like the fact that you can “track” your customers when they provide their email address, by doing this, you can motivate them to come again with automated email marketing. And yes, SalesVu car wash POS also does that!”

Spencer told us that he is not yet using the Ecommerce feature SalesVu provides, but that in the foreseeable future, he thinks it would be a great way to keep expanding the Harv’s Express Car Wash & Detailing.

Don’t forget to visit Harv’s Express Car Wash & Detailing  website for more information about their services.

Posted in Professional Services, RSS | Tagged , | Comments Off on SalesVu iPad POS System provides convenience to the customers of Harv’s Car Wash, all from the inside of their cars!