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Customer Case Studies

Trish Perryman will be using SalesVu’s easy appointment booking module!


 

Trish Perryman is a prestige men’s hairstylist whose salon is located in downtown Austin, Texas. She’s been in service for more than 10 years and she took time to take a look at SalesVu’s appointments features and shared with us why this software is perfect for her business.
 

Trish started her SalesVu journey 6 years ago, she decided to switch from another POS system when a client of hers recommended SalesVu. She made up her mind about the new point of sale solution and installed the software on her iPad and iPhone.
 

‘SalesVu has helped tremendously to keep track of everything. All numbers are there, all I have to do is keep up with my receipts and it does everything. I love it!’ – Trish Perryman
 

As of now, Trish uses the main POS feature to keep track of sales and add products and services. She is using a different online booking system and will switch to SalesVu’s because of the integration and multiple features that this module has to offer.
 

The appointment module will allow Trish to schedule appointments from the iPad or back-end, it will also offer an online booking option, where people will go online to her main website, services and calendar will be embedded and clients will book services right away, booking multiple services is available too!
SalesVu offers confirmations by email and text and you can send up to two sms reminders for appointments. Color coded appointments are also an option, you will be able to look at: booked appointments, confirmed, checked in, payed and no show, this has the purpose of identifying easily your appointments on a calendar format.
 


 


 

SalesVu has been a wonderful software solution so far for Trish and she is very excited to start her next adventure with the appointment module. It will be definitely easier for her clients to book online appointments and to manage this part of her business with SalesVu. To find more information about Trish Perryman men’s hairstylist, visit her website here and don’t forget to follow her on social media below!
 

 

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Trish Perryman will be using SalesVu’s easy appointment booking module!

Vantiv Payments (World Pay) now offers an EMV solution.

Vantiv Payments (World Pay) now offers an EMV solution.

If you are an existing Vantiv customer please contact our support line by chat, support@salesvu.com or directly at 888.900.5819.

Unfortunately if you are using the recurring billing feature then switching to EMV would require for all credit cards to be manually keyed in again as switching would lose its tokenization.

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6.0 has launched!

SalesVu 6.0 just launched and is now available in the Apple Store! In case you haven’t already updated your apps, we highly recommend you do because we came out with a lot of new features that will surely be beneficial to our valued merchants. Here is a complete list of the new additions we have just added in 6.0 – clicking on the feature will automatically redirect you to our Knowledge Base where you can find detailed answers and video guides to any question you may have.

  1. Customer Facing Display 
  2. Waitlist SMS Text Message System
    1. How to notify the customer their table is ready
    2. Assigning the customer a table
    3. Setting up the waitlist time on the web portal
  3. Removing a discount on the P.O.S
  4. Vantiv EMV Chip-Card Reader Integration
  5. Customer Based Discount
  6. Improved Tip Screen
  7. New Appointment Scheduling Improvements
  8. Improved Physical Location Map/Layout Screen
  9.  Improved Customer Screen
  10. Ability to Change Delivery Method and Date
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SalesVu’s software was built for modern, unique, mixed-business models according to Marigolds Market Bar.

 

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Marigolds Market Bar is a gourmet grocery market and bar/restaurant located in McPherson, Kansas. It features small-batch, American-made foods, and a bar that serves micro-brews, fine wines, and craft cocktails.

Being fairly new, Marigolds Market Bar was in need of a software that was capable of accommodating their blossoming, versatile business. After conducting some online research, business owner Michelle Pyle came upon exactly what she needed- SalesVu, a software she describes as being built for “modern, unique, mixed-business models” just as her own.

When asked what some of her favorite factors of our software are, Pyle stated she loves the all-in-one factor, which for her include the staff clock-in/out machine, cash register, customer tracking app, inventory app, and reports among others. She also mentioned loving the real-time factor and archive ability.

“We can obsessively check sales AND make quarterly reports.  Also, we can look at data in so many ways, it makes us, as business owners, super, super happy.”

Another feature of SalesVu that Pyle loves is the 24-7 support and our friendly customer service.

“The fact that I can chat online with support or submit a ticket online saves me time and a headache – getting on the phone in a busy store is not easy.  Chatting online or submitting tickets at end of evening or early morning is awesome!  More importantly, the folks responding actually are able to help.  They not only solve the immediate problem, they have other ideas, ways to make things easier.  And they’ve been 10 times nicer than companies we’ve purchased equipment from in the thousands of dollars category.”

Marigolds Market Bar’s staff is also enjoying using SalesVu.

“We love the simplicity of SalesVu.  There are no long staff trainings needed.  It’s fairly intuitive, similar to web/phone tools, etc. so our younger staff are psyched and ready to learn on their own because it’s fun/cool etc.”

Whether you’re in need of some fresh, local groceries or would like to sample one of their savory dishes and a tasty drink, be sure to stop by Marigolds Market Bar next time you’re in the area. To learn more visit their facebook website and be sure to follow their social media down below.

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SalesVu Table Reservation is a perfect fit for Sukhi Restaurant in Panama City

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Sukhi is a full service casual restaurant that serves dishes from Southeast Asia, the majority of the plates offered are from Thailand. Sukhi is based in Panama City, Panama and they have been in operation for 4 years. Sukhi has just opened its second restaurant in the City and has signed for two new locations to open in 2016. SalesVu has been present throughout the evolution and growth of Sukhi. With the online reservation feature, ecommerce module and our SalesVu iPad POS we are thrilled to be a part of the sales team of Sukhi. We talked with business owner Robert Lamont and here is what he told us!

“Panama enforced a new law in 2012 to try and ensure sales were being declared to “the tax man” with a fiscal billing system.  There are a very limited number of POS systems compatible and we were using a Venezuelan system called A1.  We now have a very simple fiscal system that we use in conjunction with SalesVu.  A1 has table management and inventory management, but was written by a programmer and lacks ease of use and has some “quirks that i failed to get my head around.  We have also been using a local delivery system called delicentro which managed our online orders and deliveries; we are in the process of taking photos of all our dishes so that we can set up our own delivery system using the e-commerce app.”

Robert told us the story of how he discovered SalesVu. Here is his story.

“I came across SalesVu when I was looking for a highly functional, portable POS that didn’t break the bank.  We occasionally do events and trade fairs with a mobile kitchen and needed to keep track of our sales; when I found SalesVu and saw it was free we tested it and instantly liked its ease of use . I was sure that when we opened our second restaurant we would use an iPad base point of sale, we looked at  POS Lavu, Revel POS and  Spectu before deciding to use SalesVu, we chose SalesVu because we could take the transition in steps, starting with just using the POS and Table management and then proceeding to use the other apps further down the line.”

SalesVu has been hugely beneficial for Sukhi, the first and most important is the price. Opening a new location isn’t cheap and the thought of spending a lot more money in other systems like Micros when we could of been spending it elsewhere was not appealing for Robert.

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“As I previously mentioned, we also wanted to take the transition in steps, this has helped us get to grips with the system at our own pace and use our previous system in conjunction with SalesVu.
SalesVu is also saving all of our staff a huge amount of time, orders can be taken at the table and reports can be generated in a flash, our previous system was incredibly clunky at producing reports and always took half an hour to close the month. Also SalesVu allows us to sell anywhere we want, we can go to trade fairs and even process orders for customers in their car for delivery.”

For Robert the best feature is being able to see how the restaurant is doing wherever he is. He can be in the other restaurant and he can see what’s going on from his iPhone.

“I can generate instant reports on the golf course, you really can be anywhere and use the system.”

If you want to explore the Southeast Asia culture and food, go to Sukhi in Panama and delight yourself with the best tastes and the best people. Visit their website and follow their social media accounts.

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“SalesVu iPad POS System and Gift Cards Management provide the best customer service experience” -Dolce Bakery

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Serving the Kansas City area since 2007, Dolce Bakery is the direct and delicious result of owner Erin Brown’s passionate commitment to “feeding the people with love.” Which means no shortcuts. No mixes. And nothing phoned in. Dolce turned out just as Erin dreamed, from an early age through culinary school. A perfect place to pause for a moment of handcrafted happiness or grab some goodies to go. Using SalesVu iPad POS System and our gift card management module Dolce bakery has been able to add unique value to their clients experience and ease the payment transactions. 

We asked Erin Brown’s how was her experience using our services. Only positive comments and a strong willingness to share her experience with other small business owners was perceived.

“Before, Dolce Bakery used Restaurant Pro Express as the point of sale solution. As soon as we heard about the price and the gift card module SalesVu offered, we decided to switch. I remember that while looking to upgrade our point-of-sale system we reviewed several other options including Quickbooks, Square, Shopkeep, Checkout, and Lightspeed. We ultimately went with SalesVu because it was the most reasonable price, had the most options that best fit our type of business, and gave us the best customer service experience compared to all the other point of sales.”

 

Erin told us that among the things she really enjoyed about SalesVu Ipad POS System and gift card management was our cloud-based service which provide a cross device synchronization to stay on top of the sales, at all times.

“SalesVu’s cloud-based system gives us the ability to update products with ease, add devices as needed, pull real-time reports and set up shop anywhere. We love that we can know exactly what is happening on every device, at any given time.”

 We wanted to know which was Dolce Bakery favorite feature and which one they would recommend the most to future business owners.

“Our favorite feature would have to be ‘Reports.’ We use it on a daily basis to maintain accurate drawer counts and daily sales as well as we heavily rely on the ability to monitor product sales, pull sale reports for particular days/times, and track sale trends.”

The gift card management module was selected and Dolce Bakery believes it is extremely helpful not only for the Dolce brand, but also to motivate brand loyalty among their customers.

“We love the ability to sell and keep track of Gift Cards within Salesvu. Before SalesVu offered the Gift Card Management feature, we used an external system through Mercury Payment. We were able to sell just as many gift cards then as we are now, however the process was more difficult and the margin of error was much larger due to having to use a separate application to sell, re-load, and check card balances, also while keeping track within SalesVu. It took more time from our employees and our customers, which added stress during shop rushes. The all-in-one Gift Card Management feature has saved us the headache of human-errors, has made the sale process easier on our employees and our customers, and gives management the convenience of pulling reports right from SalesVu instead of a third party card processor. “

Erin told that Dolce Bakery has an eye on the ECommerce website feature since they believe it would help their digital strategy and launch their services to the emerging online world.

“We have yet to use ECommerce, though we are very interested. We have been communicating with SalesVu’s tech support team for certain features and we are hopeful that we will be able to use it in the near future! “

Dolce Bakery believes in the joy of the simple pleasures of life. Whether you want to treat someone you love or delight yourself, Dolce’s honest ingredients are sure to please any palate.

Visit their website and follow their social media account by clicking any of the icons below.

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SalesVu iPad POS and Ecommerce Website are very handy for The Galley

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Located in Downtown New Smyrna Beach, The Galley is a locally owned shop and it is the place to go for all your culinary needs.  Their premium infused oils and vinegars delight any pallet and take each cooking experience to a whole new level. The Galley sells  Ultra premium Olive Oil and Balsamic Vinegar as well as cooking and entertaining accessories. Business owner Cathy Jones told us that there are about 40 flavors of vinegar al oil, and that all are available at The Galley. The store and gourmet boutique allows the consumers to “taste” before they buy​ so they know and like the flavor before they buy it.

At the moment they are using the iPad POS System and the Ecommerce Website, which is recently a new SalesVu module they acquired. Cathy Jones, the business owner, told us that SalesVu iPad POS System is the first one she had ever used and she feels very satisfied with it. The Galley is about to turn a year enjoying our services in June 2014.


“At the beginning I looked at Quick-Books and Shopkeep, but they were both expensive and bulky or worse, too pushy for our taste. SalesVu is easy to understand and user friendly. It is not a bulky POS since having an iPad is practical and common.”

 

Cathy also said that:

“My favorite feature is the fact that SalesVu is wireless. For me, the less components to deal with, the better, especially when finalizing the purchases.”

Cathy told us that she was able to reduce the cost of goods and better manage the suppliers of the products after she was able to figure how to correctly use the inventory management feature, and place the data of the oil and vinegar measures  on it.

As for the ECommerce Website module, Cathy told us that she is fairly new in understanding how it works, but that she likes it and sees the potential it has for her business.

Try out the succulent oils and essences of The Galley or order some of their unique products online visiting their website. Click any of the icons below to follow their social media accounts and keep updated with the newest flavors and trends in the culinary world.

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Country Porch Winery wishes they have known about SalesVu iPad POS System and Employee Schedulling years ago.

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Country Porch Winery started a winery business in a large warehouse north of Cortland,Ohio by teaching wine making, selling homemade wine supplies, and starting their own winery. Wine, cookouts, and great music from local bands, Cortland Wine Cellar enjoyed a busy and fun five plus years of business. They met and made new friends and customers all while planing the perfect location for their winery. Country Porch Winery has been a work in progress for many years after joining the wine industry in 2006 and SalesVu iPad POS System is proud to be the official credit card processing system that helps them accomplish their goals and drive sales.
Debbie Belts and Sheila Fisher are the co-owners of D&she Inc. Who set out to find a location for their own winery to open in 2012.
“As small business entrepreneurs for 17 years running a fulfilling shipping company a MYO wine store along with a farm produce and antique market,  we knew we would need a good POS system to take care of their front counter, relay information to the kitchen and staff, take care of their customer needs and maintain their inventory, along with capturing all of that information in an easy to use format.”
The fit came naturally when in 2012,Sheila, the office “techie”, did some research and found SalesVu iPad POS System.
“The current POS systems available on the market are just not complete enough. We had previously used a standalone accounting POS system that was cumbersome and time consuming, but after reviewing and demoing several POS systems that were specifically designed for the wine industry Sheila sought out the options of a more updated system using iPads and the cloud as interactive solutions.  It was at this time she found SalesVu along with several other cloud-based POS systems.”
Country Porch Winery told us that upon demoing and reading the SalesVu iPad POS System customer reviews and industry based comments, they tried to teach the other owners and staff  that SalesVu was exactly the system she was looking for that it exceeded their needs and expectations
“Currently, we are using SalesVu iPad POS System on two iPads with a kitchen and receipt printing along with customer information and inventory modules.  It is really easy to ring customers out assisting them with their orders, reviewing their items and printing everything in the kitchen. At the end of the day, employee management and scheduling on the online clock goes on, and of course, the most important tool, the statistical and financial reporting  has made SalesVu invaluable to our small business.  We are looking to grow with SalesVu and the industry. All I can say is I wish I found SalesVu years ago for the other businesses I owned and managed!”
And we look forward to see you thriving too!
Follow Country Porch Winery of social media accounts by clicking any of the icons below and visit their website 
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Adding the ECommerce Website to your SalesVu bundle is easy and beneficial.

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SDA Dish is a small company offering sales, repair and installation of satellite systems and parts. Their satellite systems come programmed with each client’s choice of two Christian channel packages with no monthly fees, contracts, or subscriptions. They sell the satellite systems and equipment nationwide and offer repair and installation for the Northern Idaho, Eastern Washington and Western Montana regions. SDA Dish offers commercial satellite equipment, design and installation for large facilities or radio/TV stations.

At the moment, SDA Dish is enjoying the iPad POS System and the ECommerce feature the SalesVu all-in-one business solution offers.  Natalie Ocon is the business owner and told us about her experience with and before us.

“Previous to using SalesVu, we used SecurePay. That service was inadequate for us because we could not swipe cards and it did not offer a shopping cart. The fees were also too high.”

 

Natalie evaluated several other services before choosing to stay with SalesVu. She told us that among them were Square and Paypal.

“We chose SalesVu above the others, primarily because of the free e-commerce website and shopping cart integration. We also like the reasonable flat rate fees”

We wanted to know more about the many ways SalesVu helped Natalie with SDA Satellite and she told us that SalesVu has helped her business in several ways:

“First, the e-commerce website has created an easy, clean online experience for our customers which has resulted in more conversions to sales. Second, we can now process mobile payments when we attend trade shows and events using the iPad app and a card reader. And third, less fees are always a plus.”

We asked Natalie to choose her favorite  feature, and she chooses the product management one service that lets you not only add and modify any product you want to your business roster, but also there is an option to activate them in the ECommerce plugin SalesVu has.

“My favorite feature is the ability to easily add and change products on our e-commerce site. It just takes us one little click. My husband is our web designer and is capable of doing some code. But I am not and like that I can add or change products myself if needed.”

Television is the king of media and entertainment. Nowadays, it is necessary for everyone to have a network provider that is reliable and trustworthy. Check out the SDA Dish website and be sure to visit and follow their social media accounts below.

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Chef Rone de Beauvoir gave 3 Michelin Stars to SalesVu iPad POS System

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Cuisine To-Go is a healthy and fresh organic Bistro located in Pearland, Texas. They offer ship and ready-to-eat or ready-to-cook meals insulated packaging. All packed in a 100% recyclable box. In addition, Cuisine To-Go is a full service restaurant providing food and great nutrition for building a healthy gut

Business owner Rone de Beauvoir told us that :

 

“I needed a mobile POS system because we do a great deal of off-site catering for companies all over Houston and the surrounding communities.I chose SalesVu for its ease of use and the fantastic category for restaurants. In addition, I really did find a great number of features to build the Salesvu app around my business needs.”

Rone is a smart and entrepreneurial woman who believes in branding, glamour and multiculturality as keys to her success. She has travelled and lived in over 20 countries experimenting with the international palates. Moreover, she has received, countless awards for outstanding achievement and business development over the past twenty years. She is an inspiration an a highly successful woman.

We asked Rone what was she using before SalesVu:

 

“I wasn’t really using a system before apart from Square and PayPal. These system services did not, of course, meet my bottom line and need. There were no options to be creative. Honestly, I did not have a chance to consider anyone, as I found SalesVu rather quickly in the beginning process, and immediately made contact, as I knew it represented exactly what I needed.”

Rone’s favorite feature had to involve great management of tables and restaurant, the reason why she told us that the Restaurant POS was ideal for her needs.

 

“My favorite feature is the one that is designed just for restaurants. I also enjoy the feature that allows me to be creative during my design and building phase. I can say that SalesVu has helped my business to grow and make changes to the platform as new developments in my business occurred.”

As a smart entrepreneur, Rone is aware that wherever you can save and receive a quality product is a place you want to study further. In this opportunity  she told us about the capital she had saved with the restaurant POS and iPad POS feature.

“I think I saved thousands of dollars! When I Googled companies before finding SalesVu, many of them wanted a few thousand upfront to get a contract established. I noticed the cost factors almost immediately, while searching online; thus, the reason I tried to hard to find a better option that also provided the creative design element. .”

At this time, Rone has not been using the E-Commerce feature. However,  she is going to start doing so within a few weeks. She is learning about it right now and she thinks this feature will be perfect for her Cuisine Door-to-Door delivery services.

She says: “It is so exciting…”

Don’t miss the opportunity to follow Rone’s Cuisine To-Go on social media and check out the video she made for SalesVu.

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