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Customer Case Studies

ATTN MagTek iDynamo 5 users: Do not update to iOS 11.3

UPDATE: Apple has officially released iOS 11.4. If you are affected by the iOS 11.3 issue then please update at your convenience.

Users have been reporting that the iDynamo 5 reader is disconnecting very often.

Apple and MagTek (card reader company) has confirmed that there is an issue with the iDynamo 5 reader and the latest iOS 11.3 update. Apple will be urgently addressing this issue in the next iOS 11.4 update which will be released very soon.

Until then, you should be able to mitigate the issue by using one of the options below.

1. Physically disconnect and reconnect the reader

2. Force close the app and reopen the SalesVu POS (double tap on the home button and swipe the app upwards to remove it from the background of the iPad)

3. Fully reboot (power off and on) the iPad

We will provide an update once iOS 11.4 is available.

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Maximize your business potential with SalesVu POS system: Web Store and Gift Cards modules!


 

Estes Park, Colorado, is hometown of the popular brewery Rock Cut Brewing Co. This place offers well-crafted ales and lagers, snacks and merchandise such as hats, t-shirts, growlers and more. Tracy Goodemote, founder of the company, shared with us how him and his colleague Matt Heiser started a brewing company and tap room from scratch.
 

Rock Cut Brewing Co. was founded in 2015, starting on Tracy’s garage, their passion lead them to have a 7 barrel system and tap room downtown with great a great view of the city. They started their journey with SalesVu right away when they opened and they selected this particular POS software for a couple of reasons.
 

“The pricing structure with SalesVu is one of the main reasons we chose this POS software. We started with the POS module and as we grew SalesVu was growing as well, at anytime you are able to upgrade to an advanced bundle. Pricing was also very competitive, it was nice that we started with one feature and we could add more tools if needed”. – Tracy Goodemote
 

Thanks to the E-commerce module, Tracy was able to offer merchandise on his website and he likes the option of offering online ordering to his customers. Any order that takes place online, is sent out as an email notification and he can keep track of any order on the back end, having access to all kind of customized reports has been very valuable for the Rock Cut Brewing Co. staff members.
 

Before holiday season, Tracy was very interested about selling gift cards, they found out SalesVu provided this service and they implemented it right away. They were using printed gift certificates and upgraded to plastic barcoded cards that can be scanned for recharging and redemption. All reporting is available on the web portal, and you have an ease of access for balances, recharge history and purchase history.
 

 
 

 


 

Having a software system that’s flexible and grows at the same time as you is what Rock Cut Brewing Co. was looking for and they found it with SalesVu! Manage your business remotely from any place at anytime. For more information about promotions or if you’re just in the area, visit them and follow them on social media below!
 

   

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Maximize your business potential with SalesVu POS system: Web Store and Gift Cards modules!

Trish Perryman will be using SalesVu POS easy appointment booking system!


 

Trish Perryman is a prestige men’s hairstylist whose salon is located in downtown Austin, Texas. She’s been in service for more than 10 years and she took time to take a look at SalesVu’s appointments features and shared with us why this software is perfect for her business.
 

Trish started her SalesVu journey 6 years ago, she decided to switch from another POS system when a client of hers recommended SalesVu. She made up her mind about the new point of sale solution and installed the software on her iPad and iPhone.
 

‘SalesVu has helped tremendously to keep track of everything. All numbers are there, all I have to do is keep up with my receipts and it does everything. I love it!’ – Trish Perryman
 

As of now, Trish uses the main POS feature to keep track of sales and add products and services. She is using a different online booking system and will switch to SalesVu’s because of the integration and multiple features that this module has to offer.
 

The appointment module will allow Trish to schedule appointments from the iPad or back-end, it will also offer an online booking option, where people will go online to her main website, services and calendar will be embedded and clients will book services right away, booking multiple services is available too!
SalesVu offers confirmations by email and text and you can send up to two sms reminders for appointments. Color coded appointments are also an option, you will be able to look at: booked appointments, confirmed, checked in, payed and no show, this has the purpose of identifying easily your appointments on a calendar format.
 


 


 

SalesVu has been a wonderful software solution so far for Trish and she is very excited to start her next adventure with the appointment module. It will be definitely easier for her clients to book online appointments and to manage this part of her business with SalesVu. To find more information about Trish Perryman men’s hairstylist, visit her website here and don’t forget to follow her on social media below!
 

 

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Trish Perryman will be using SalesVu POS easy appointment booking system!

SalesVu POS system and Employee management are the key features for Camp Bow Wow!


 

Are you traveling but can’t take your dogs with you? You don’t have anyone to babysit them? Are you worry about their safety, if they will be bored or even eat while your away? Camp Bow Wow in Katy, Texas, is the perfect solution! They are a premiere overnight boarding and day care facility for dogs. They offer services as indoor and outdoor play yards, medication administration, individual attention, grooming and they guarantee your best friend will have a great time socializing with other dogs and people, a great way to make friends! Learn more about how Jose Murillo is using SalesVu to manage this amazing business.
 

Jose started his journey with SalesVu in 2016, he was looking for a software that was easy to use, great interface and the fact that pricing is very flexible and you can build your own bundle according to your type of business was the main factor for him, because he knows exactly what he’s paying for. This POS solution was a recommendation from his sales consultant and ever since they have been really pleased with the software.
 

‘There are two main things as why SalesVu is the perfect fit for us and how it has helped us grow. The first one is that I can keep track of the money that’s coming into the business with just touching a couple of buttons, the reports are very easy to get and you can obtain very detailed information. Second thing is that it also keeps track of the employees’ hours, they clock in/out from the iPad with their pin number and I can get the report on hours and use it for payroll, we find it very convenient that everything is integrated’ – Jose Murillo.
 

The employee scheduling feature is another favorite from Camp Bow Wow’s staff members. Jose is able to create shifts easily on the web portal, he can select individuals or groups of employees and have a recurrence pattern depending on which days they work. All of his employees receive the scheduler notifications by email and text, meaning they always have their availability on their phones. Employees are also able to notify back if they won’t be able to take the shift. Is a great tool to use and they are definitely taking advantage of it.
 


 

Jose was looking for a reliable POS system that can manage human resources and point of sale and he found it with SalesVu. If you ever need a place to leave your dog for a day or a weekend, you should definitely check out Camp Bow Wow. They are the winners of Living Magazine’s Best Pet Boarding Facility in Katy, TX for 2016 and 2017! You’ll know your dog will be completely safe and having a good time while you’re away. For more information, follow them on social media below!
 

  

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SalesVu POS system and Employee management are the key features for Camp Bow Wow!

Brookwood Georgetown uses SalesVu POS system to manage their Cafe and Shop easily!

Located in Georgetown, Texas, Brookwood in Georgetown is a non-profit organization that offers a program for adults with special needs, their mission is to provide an educational environment that creates meaningful jobs and builds a sense of belonging and validates dignity and respect for adults with disabilities. Diane Saphiro, buying manager, shared with us their purpose of using SalesVu and why they decided to start using a POS system.
 

Brookwood in Georgetown was created 6 years ago and is an expansion from a larger program by the same name which is located in Texas. In March of 2016 the decided to open a shop, cafe and greenhouse, they needed to have a better control of products that were selling and pulling specific data and reports to continue growing, a POS system is what they needed.
 

‘We started using a system from our parent program which was Windows based and it was not working properly based on our needs, that’s why we decided to improve and switch. SalesVu was one of the first programs that offered pictures on the menu. It was able to do both, cafe and gift shop and that was very important for us, using a POS system that was able to handle different industries under one account’. – Diane Saphiro
 

 

 

Brookwood in Texas uses three main modules in their business: POS, Inventory and Employe modules. With POS they are able to differentiate which categories they can arrange and sell, whether is the cafe or shop, they can distinguish between both of them and pull reports with very specific fields. Inventory is used for the most part for the retail products, they are able to adjust the items on stock in real time and they have a threshold, which is a notification alert when inventory is low, SalesVu sends an email to notify the business owner or any other staff members in order for them to create purchase orders from their vendors. Lastly, the employee module is used for adding more staff into their account and mainly for keeping track of their hours, clock in/out and generating a labor report for payroll.
 

‘SalesVu is really easy to use, our staff learn the system really fast, how to take orders, close the shift, apply discounts for our Christmas or eben birthday discounts. The sales reports and inventory reports are customizable and easy to obtain’. – Diane Saphiro
 

This non-profit organization is very inspirational, if you’re in town don’t hesitate to go there and grab some food and coffee and get some handmade beautiful products. For more information, follow them on social media below.
 

  

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Brookwood Georgetown uses SalesVu POS system to manage their Cafe and Shop easily!

Tresori Vineyards started using SalesVu POS system in 2012 and they couldn’t be happier!


 

Tresori Vineyard is a small wine boutique located in Newberg, OR. They are a family business that started in 1997 and they produce their own Pinot Noir wine bottles and commercialize them in the region. David Walker shared with us their great experience with SalesVu and why they decided to innovate and start using a POS system.
 

‘In 2012 we started our journey with SalesVu, it had a very good price point and we decided the system fit into our business plan. We found the system browsing online and we look for recommendations as well. We talked to some people about SalesVu and thanks to the great reviews we decided this solution was perfect for Tresori Vineyards’ – David Walker
 

David and his team are using the POS module and it has been great with keeping track of the historical data. They produce a couple of specific pinot noir bottles every season and what they love the most about the POS is the ability to run sales reports, per general sales, categories or products. Basic analytics are available with the this module and are great to run any type of business. In Tresori Vineyards they also sell merchandise as t-shirts or caps but 99% of their sales are wine and they were able to get that information using the POS module and the specific reports.
 

David also uses the inventory module to keep track of wine bottles. He is always working offsite and he loves that he can login from any city and monitor every sold product and his stock remotely. He uses this feature on a monthly basis to make sure all wine bottles are deducting accordingly and to keep track of what they receive from their warehouse.
 

  

 

SalesVu offers 24/7 support and David shared with us his experience so far, he describes tech support as very easy to get ahold of and extremely helpful with any issue.
 

Looking for the perfect gift? Check out below Tresori Vineyard’s social media and find out if shipping is available for your state. Or if you’re in the area don’t forget to visit them and buy some Pinot Noir bottles.
 

   

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Tresori Vineyards started using SalesVu POS system in 2012 and they couldn’t be happier!

Oasis Helicopter Tours uses SalesVu POS system to manage multi-locations!

  

 

Waking up to an adventure and beautiful landscapes is possible with Oasis helicopter tours! They offer their services in Orange Beach, AL and Galveston Island, TX. You can enjoy beautiful beach and sunset tours with your friends and family. Linda Bailey shared with us how SalesVu POS solution has been helping her with keeping record of the different services they offer in the business.
 

‘We’ve been with SalesVu for several years. We started when it was just one module and from to time to time they have been adding many features. We are using the POS module, and initially we decided to go with this software because of the infrastructure of our business. Since we are mobile, we downloaded the app on cell phones and iPads, it was very convenient!’ – Linda Bailey
 

Another reason of why SalesVu was the right fit for their helicopter business was flexibility in pricing. The quality of the product is worth what you pay for. Every module and bundle are designed for clients to customize the tools for their business. In this scenario, the Oasis helicopter tours didn’t wanna have an expensive system that was computer based, and they found an affordable cloud based solution with SalesVu!
 

 

 

‘For us the perfect solution was a balance in between the POS and the back-end. Since we have multiple locations, we needed to see in real time sales per service. With this solution managing both is extremely friendly. When we pull reports we are able to see which products are selling the most and when we have our busiest month of the year’. – Linda Bailey
 

SalesVu has also help Linda with managing multiple locations. They started with 1 location for 3 years and were expanding rapidly, they needed to add more locations. Since the headquarters are in Atlanta, having reporting capabilities of per store was extremely helpful. They were monitoring in real time sales from any computer.
 

SalesVu POS is able to work with different industries! They don’t just specialize on normal industries like Restaurants or Retail. They are able to work with any business because of their flexibility and ease of use. For more information on Oasis Helicopter tours visit their website here and to know more about their tours and services in your area, follow them on social media below!
 

  

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Oasis Helicopter Tours uses SalesVu POS system to manage multi-locations!

‘With SalesVu POS system my sales increased 23%-24% on slow times’ – Alex Jain

Homemade fresh gelato is the distinctive product that Paciugo Gelato Caffe offers. Located in Oklahoma City, Alex Jain joined us and shared with us why SalesVu was his first option when looking for a POS solution for his business.
 

Alex started his business using Square POS but he was having problems with viewing reports. He decided to go with SalesVu about a year ago because of the incredible analytics that this POS offers. Sales reports were easier to pull and he could obtain information such as : busiest hours of the day, best day of the week and best month of the year.

‘SalesVu has helped my business with mainly reporting, if you know exactly which are the slowest times of the day or the week I can push those hours with discounts. If it’s slow I create happy hour discounts on those days and times. With SalesVu my sales increased 23%-24% on slow times and I am very happy that we decided to switch to this POS solution’ – Alex Jain

Besides reporting, Alex mentioned that Inventory control is very good, he is able to see inside out exactly which products have been sold and which products are coming in. With the profitability report he is able to see total cost of inventory and profit margin per products or categories.
 


 

Having a POS software that gives you reliable and detailed reports was very important for Alex and because of it he was able to push his business even more and got more sales as a result. Mood for a gelato? visit Paciugo Gelato Caffe! Don’t forget to follow them on social media below for their latest products and offers!
 

    

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‘With SalesVu POS system my sales increased 23%-24% on slow times’ – Alex Jain

Learn more about SalesVu Hookah POS system and their integrated modules!


 

Tasteful and relaxing, this retail-vapor-hookah lounge offers shisha, E-pens, E-juices, Dokha and an open vapor / hookah area. The Candy Bar Hookah Shoppe is perfect for a night out and having a great time in Los Angeles, California. Robbie James joined SalesVu last year, she was looking for a software that could handle POS, employee management and a reward program, SalesVu was the complete package for her with no installations / upfront fees at an affordable cost.
 

Quickbooks POS is what she was using to manage her business before and SalesVu integrates with QuickBooks online and desktop version for accounting. Because of these factors, switching was a smooth process since all the modules were going to be integrated into one system.
 

‘I decided to get SalesVu for the hookah bar because the system is able to handle tip splitting better, it has tip signature on the screen and the fact that sales can be monitored remotely in real time was a game changer, all I need to do is login online from any place’. – Robbie James
 

Robbie shared with us that SalesVu has helped in different aspects of her business, but specially for sales, the weekly reports that are provided show previous week in sales and trends. Another report that’s available with the system is ‘labor Report’, this is used for payroll and reconcile the hours worked, sales, overtime, compensations, bonuses and tips per employee.
 


 

Another module that The Candy Bar Hookah Shoppe is using is the loyalty program. This feature allows customers to earn loyalty points based on what they spent on purchases. The two settings that must be enabled are the percentage the customer will earn and the amount they need to unlock before using the loyalty points. This program works with the POS and with the customer’s display, when starting an order, the customer needs to provide their phone number and the activation is done by text.
 

Easy-to-use modules is what you get with SalesVu! Robbie James definitely upgraded to a better solution and now every module that she needs is integrated. If you’re in town and looking to have some fun definitely check this place! Don’t forget to follow them on social media below.
 

      

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Learn more about SalesVu Hookah POS system and their integrated modules!

‘SalesVu POS system modules: e-commerce and branded app are extremely convenient for our customers and business’ – Ozzie Ramirez


 

Fruta Loca is a juice bar and cafe that offers a variety of pressed juices, smoothies, cafe and breakfast and lunch specials. Located in Miami, FL., Ozzie Ramirez shared with us why SalesVu is the best POS to help with the different aspects of his business.
 

Five years ago Ozzie started his journey as a business owner, Shopkeep was his first POS system but  couldn’t meet his needs and decided to upgrade to a new solution, SalesVu was the perfect fit because of the integrated modules and low price. POS, online ordering, branded app and employee management are the modules that Fruta Loca is using. Fours years have passed and Ozzie and his team are enjoying SalesVu’s features to the max.
 

‘We started with the POS system and online ordering. Both modules work together pretty good, our sales have definitely increased since we integrated the shopping cart to our website. Business is growing gradually and consistent, and the main reason we decided to offer online ordering is because we are located in an industrial area, we are not a retail store located in a shopping center where people pass around, we wanted to give customers the option to order online and select delivery, dine-in or pick up’. – Ozzie Ramirez
 

Besides delivery preferences, SalesVu also manages different payment options, customizable tools for the shopping cart and email notifications for online orders. To enable/disable products is extremely easy and can be completed within minutes.  
 

 

 

Another module that integrates with the POS software is branded app. Ozzie decided to implement the newest feature SalesVu offered because he wanted his customers to have the full experience of his business from their phones. His app, is available on the app store and play store, it works for ordering products online, reservations, electronic gift cards and loyalty. App is totally customizable with their business, logo, colors and fonts. Customers can always check their purchase history and upcoming reservations straight from their device.
 

‘In addition, customer service has been great with us. We like that is 24/7 and any question that we have or issue that we’re facing, we can ask on chat or email and it gets solved right away’. – Fruta Loca staff
 

Are you in the mood for a sandwich, wrap or a smoothie? Visit frutaloca.com! check their menu and order great food. Take the next step and offer your customers the experience of a lifetime with SalesVu POS system and branded app, grow your business’ sales with an iPad based solution. Don’t forget to follow them on social media below!
 

   

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‘SalesVu POS system modules: e-commerce and branded app are extremely convenient for our customers and business’ – Ozzie Ramirez
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