Café Azúcar Morena was founded 4 years ago in Monterrey, Nuevo León. The concept of this coffee shop is young and modern, they offer homemade coffee and a variety of food like sandwiches and pastries. Currently they have 5 locations with SalesVu and they will open their sixth location within the next few days. Gabriel sat with us and told us why SalesVu was the best option for his business since day number one.
The software was recommended by one of his good friends and they were delighted with the ease and accessibility of having a cloud based system to manage their café. Although there were other solutions offering similar services, SalesVu was the best option for them, just because they didn’t need a lot of hardware and they can manage every aspect of their business from home, office or even when they were traveling.
“We started using SalesVu in our business and this concept was brand new in Mexico. It was very easy and practical, we were able to monitor everything remotely. To this day, we have grown together with SalesVu in all of our locations”. – Gabriel
Café Azúcar Morena started using a pen, paper and a calculator to manage sales during their first month of service, and thanks to SalesVu the business took their operations to a whole new level. With the POS module, Gabriel is able to check his sales from any device and can generate these reports by specific categories or products, the sales reports are also available by location, meaning the information that he is looking for can be as general or as specific as he wants to. Adding, editing and deleting products from the system is very easy and pretty self explanatory, all you need is a computer and within minutes you can change your menu and start offering new items.
The greatest advantage that Café Azúcar Morena sees with SalesVu is the amount of money that they’ve been able to save on software and especially hardware. There’s no need to buy a system with a big computer that will become slow and non-functional within years, every single aspect of the business is handled with an iPad, which is very practical. Receipts can be sent by email or text message and this gives a cleaner and modern design to every business.
Gabriel shared that his favorite feature with the software is customer service, this is truly valuable for him. When any of his staff members have questions, they use the technical support service via chat and in less than 5 minutes they respond and solve any issue that they’re facing. The reps are pretty responsive all the time. SalesVu technical support is 24/7 and is available in English and Spanish.
Inventory and Employee management modules are also available with the software. Gabriel is really interested in these features since everything is integrated with the system and there is no need to look for a third party software to accommodate it.
Café Azúcar Morena is enjoying the experience of having a cloud based system. SalesVu is able to handle any type of business, from coffee shops, restaurants, retail stores, beauty salons to professional services. Having a consistent and quality software that you can rely on is very important for Gabriel and his team. If you want to know more about Café Azúcar Morena click here, don’t forget to follow them on social media below!