Sugar House Coffee (SHC) has been providing it’s community with a destination gathering space since 2002. During breakfast they offer freshly baked pastries, bagels, local eggs and a variety of vegan friendly and gluten free options. For lunch they have paninis, sandwiches, wraps, hummus plates and more. This coffee house, café and catering service has crafted a delicious menu with locally sourced ingredients for the community of Salt Lake City, Utah.
Before SalesVu, SHC’s POS Solution was a “very outdated” PC with Coffee Shop Manager but they wanted to move to a mobile POS so they could sync the devices in the shop with their devices on the go for catering. After researching other systems like Square, SHC General Manager Emily Potts “liked that SalesVu had the same fee whether it was a swipe or manual entry. The fact that they offered free support 24 hours a day was a HUGE plus in my eyes.”
After exploring different solutions and asking many questions, SHC chose to trust SalesVu with their business management needs.
“We chose SalesVu because of their customer service foremost,” says Potts. “SalesVu’s associates were so helpful in answering all my questions and taking suggestions from me.”
SHC loves that SalesVu’s restaurant POS solution allows them the option to print receipts or send them by email. Inventory management has been beneficial for SHC as well because all products can be modified from a smart phone and prices can be adjusted easily and in real-time.
“We are always getting different pastries from our baker and I need to be able to add a product quickly,” says Potts. “I also love that there is an employee time clock on the POS – it’s nice to have everything on the same program. It makes payroll quick and easy.”
SalesVu’s services have saved SHC over a thousand dollars a month on merchant fees, and its user-friendly interface has helped speed up the processes of customer ordering and employee training. SHC is excited to integrate SalesVu’s ecommerce feature with their current website and incorporate QuickBooks as well.
For more information on Sugar House Coffee, visit their website, their Facebook page or follow them on Twitter.