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Customer Case Studies

Brookwood Georgetown uses SalesVu POS system to manage their Cafe and Shop easily!

Located in Georgetown, Texas, Brookwood in Georgetown is a non-profit organization that offers a program for adults with special needs, their mission is to provide an educational environment that creates meaningful jobs and builds a sense of belonging and validates dignity and respect for adults with disabilities. Diane Saphiro, buying manager, shared with us their purpose of using SalesVu and why they decided to start using a POS system.
 

Brookwood in Georgetown was created 6 years ago and is an expansion from a larger program by the same name which is located in Texas. In March of 2016 the decided to open a shop, cafe and greenhouse, they needed to have a better control of products that were selling and pulling specific data and reports to continue growing, a POS system is what they needed.
 

‘We started using a system from our parent program which was Windows based and it was not working properly based on our needs, that’s why we decided to improve and switch. SalesVu was one of the first programs that offered pictures on the menu. It was able to do both, cafe and gift shop and that was very important for us, using a POS system that was able to handle different industries under one account’. – Diane Saphiro
 

 

 

Brookwood in Texas uses three main modules in their business: POS, Inventory and Employe modules. With POS they are able to differentiate which categories they can arrange and sell, whether is the cafe or shop, they can distinguish between both of them and pull reports with very specific fields. Inventory is used for the most part for the retail products, they are able to adjust the items on stock in real time and they have a threshold, which is a notification alert when inventory is low, SalesVu sends an email to notify the business owner or any other staff members in order for them to create purchase orders from their vendors. Lastly, the employee module is used for adding more staff into their account and mainly for keeping track of their hours, clock in/out and generating a labor report for payroll.
 

‘SalesVu is really easy to use, our staff learn the system really fast, how to take orders, close the shift, apply discounts for our Christmas or eben birthday discounts. The sales reports and inventory reports are customizable and easy to obtain’. – Diane Saphiro
 

This non-profit organization is very inspirational, if you’re in town don’t hesitate to go there and grab some food and coffee and get some handmade beautiful products. For more information, follow them on social media below.
 

  

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Brookwood Georgetown uses SalesVu POS system to manage their Cafe and Shop easily!

“Reservations and Employee management are great with SalesVu POS system!” – PaintBar

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Located in Delafield and Madison, WI., PaintBar is a fun and great establishment to explore your artistic side. You can paint and freestyle on canvas, take art classes and enjoy a variety of delicious flat-bread pizzas, beers and drinks!

John Salituro started his business using PayPal, an easy solution to accept payments. He decided to take the next step and switch to an all in one business management solution and went with SalesVu simply because it offers everything that they need to administrate their business. There’s no need to have an external company for reservations, gift cards or any modules. SalesVu is a one-stop shop!

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The reservation feature with SalesVu is very easy to use. From the customer’s perspective, all they have to do is go to their website and book a table for them to work, they select the best date, party size and choose the time available. At the end of their booking experience, they will get a confirmation via email and text. With SalesVu, you can actually receive or check in the customer, and the table will remain as an ‘open tab’ for them to start ordering food and drinks and mainly have a good time while painting and expressing themselves. Besides the email and text confirmations, the software is also capable of sending up to two reminders and the messages are totally customizable!

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“With the Employee management module is easy to create schedules and email them. With the calendar sync my team always have their shifts on their phones, it’s amazing! They really like the time off and shift trade request, is really simple to use and the process is smooth” – John Salituro.

The employee module has been really helpful for John. Since he has two locations, he can give permissions or access to a store level. Scheduling and Payroll works the same way, per location, and the process of pulling these reports is extremely easy and non-time consuming.

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Managing one location is not an easy task, with SalesVu, John is able to keep an eye on both stores from anywhere.

EAT. DRINK. PAINT! is the essence of this amazing place.  Next time you’re in town and feel like exploring your artistic side, don’t hesitate and visit them! You’ll be amazed by the excellent service, food, drinks and the amount of fun that you will have with their friendly staff. Be sure to follow them on Facebook and Twitter below!

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“Reservations and Employee management are great with SalesVu POS system!” – PaintBar

“SalesVu iPad POS system provides the best tools to manage our restaurant!” – 20 Feet Seafood Joint

20feetlogo20 Feet Seafood joint is a delightful counter service restaurant that specializes in exquisite seafood and drinks, they are located in Dallas, Texas.

What makes their dishes so popular and prestigious, is the 25 years of experience that Marc Cassel and his wife, Suzan Fries, have. The expertise of working together in fine dining restaurants have resulted in excellent food quality and service.

In January 2013, they decided to open their restaurant together. At that time, there were only 4 or 5 iPad based solutions and they decided to go with SalesVu because of low cost charges and better features than the competitors.

 “Having a reliable POS system with hour tracking for our staff is really valuable to us”

SalesVu employee management feature has helped Marc and his wife with their staff at the restaurant. The clock in/out feature makes easier to keep track of the hours they have worked. Another great functionality is the labor report that helps with payroll, this report is totally customizable since you can break it down per individual employees, locations or job titles, the date range can be adjusted and the report will give you the complete information that you’re looking for.

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Customers are always amazed by the fact that they are usingi an iPad to manage their business. Marc told us that the experience of using SalesVu is very fast when taking orders and checking out customers, they are able to make any modifications in the menu at any time because the system is pretty self-explanatory.

 ‘Our staff loves SalesVu because it is very user friendly!”

20 Feet seafood joint is growing quickly and is getting more recognition from customers every day. Being able to manage a restaurant from a single platform is crucial for them and SalesVu accommodates perfectly to their needs. Don’t miss the opportunity to try this amazing restaurant and check them on social media below!

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How SalesVu POS system has helped Longfellow’s Coffee to power their business?

logoLongfellow’s Coffee is a small drive-thru coffee house located in Kinnelon, New Jersey. They offer a variety of sweets, high class espressos, and smoothies. They characterize by their original product presentation and their delicious cake pops.

“Having a system that works well for me is very important. I chose SalesVu because it has the functionality that I need. Sales analytics are one of my favorite features. It is really easy to pull up a report and you can customize it per products, categories or devices”.

Jordan Jed is one of SalesVu’s first customers, he decided to move from an old cash register to a POS software. It was crucial for him to find an all in one business solution. He was looking at Square and Clover and at the end he decided to switch to SalesVu because it included all the features he needed to manage his business. When asked what are his favorite factors about the software, Jordan stated that he loves the integrated loyalty and gift card module. Before, he was using a third-party gift card provider that wouldn’t let him manage any cards or numbers properly, SalesVu definitely helped him with tracking balances, customers and most important sales!

Thanks to the SalesVu Gift Card solution, Longfellow’s sales have increased 13% in the past years. Because of the integrated solution that SalesVu offers, Jordan, can check on his sales at any time from any device, there’s no need to use an external gift card provider that is not integrated with the POS. He is very happy that the transition from his past provider to SalesVu was smooth and friendly.

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The fact that SalesVu offers 24/7 support is very important for him. He stated that he uses chat, phone calls and emails to address any situation and the response from the customer service staff is always accurate and quickly. He has been an existing customer for several years and he said that the service SalesVu provides has always been personal and exceptional.

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Next time you’re in town make sure to visit Longfellow’s Coffee! You will be delighted by their line of products and will have a good time with their friendly staff. To learn more, visit their Twitter and Facebook page, be sure to follow them on social media!

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Chef Rone de Beauvoir gave 3 Michelin Stars to SalesVu iPad POS System

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Cuisine To-Go is a healthy and fresh organic Bistro located in Pearland, Texas. They offer ship and ready-to-eat or ready-to-cook meals insulated packaging. All packed in a 100% recyclable box. In addition, Cuisine To-Go is a full service restaurant providing food and great nutrition for building a healthy gut

Business owner Rone de Beauvoir told us that :

 

“I needed a mobile POS system because we do a great deal of off-site catering for companies all over Houston and the surrounding communities.I chose SalesVu for its ease of use and the fantastic category for restaurants. In addition, I really did find a great number of features to build the Salesvu app around my business needs.”

Rone is a smart and entrepreneurial woman who believes in branding, glamour and multiculturality as keys to her success. She has travelled and lived in over 20 countries experimenting with the international palates. Moreover, she has received, countless awards for outstanding achievement and business development over the past twenty years. She is an inspiration an a highly successful woman.

We asked Rone what was she using before SalesVu:

 

“I wasn’t really using a system before apart from Square and PayPal. These system services did not, of course, meet my bottom line and need. There were no options to be creative. Honestly, I did not have a chance to consider anyone, as I found SalesVu rather quickly in the beginning process, and immediately made contact, as I knew it represented exactly what I needed.”

Rone’s favorite feature had to involve great management of tables and restaurant, the reason why she told us that the Restaurant POS was ideal for her needs.

 

“My favorite feature is the one that is designed just for restaurants. I also enjoy the feature that allows me to be creative during my design and building phase. I can say that SalesVu has helped my business to grow and make changes to the platform as new developments in my business occurred.”

As a smart entrepreneur, Rone is aware that wherever you can save and receive a quality product is a place you want to study further. In this opportunity  she told us about the capital she had saved with the restaurant POS and iPad POS feature.

“I think I saved thousands of dollars! When I Googled companies before finding SalesVu, many of them wanted a few thousand upfront to get a contract established. I noticed the cost factors almost immediately, while searching online; thus, the reason I tried to hard to find a better option that also provided the creative design element. .”

At this time, Rone has not been using the E-Commerce feature. However,  she is going to start doing so within a few weeks. She is learning about it right now and she thinks this feature will be perfect for her Cuisine Door-to-Door delivery services.

She says: “It is so exciting…”

Don’t miss the opportunity to follow Rone’s Cuisine To-Go on social media and check out the video she made for SalesVu.

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Ubuntu Cafe and Bakery baked something great with SalesVu iPad POS System

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A mother and a daughter in a small rural town in Manitoba, Canada opened a coffee shop and bakery a year ago. Located in a new library in Slkirk, they converted the basement of their house into a small bakery that supplies the coffee shop with freshly baked goods. Ubuntu Café and Bakery is an independent coffee shop with espresso-based drinks, treats and coffee made with a V-60 pour-over machine. They also offer vintage teas served with bone china, starched white linens, etc. These details set Ubuntu Café and Bakery apart from the rest. It has been a reason why the place has gained so much popularity and now book customers with 3 weeks in advance. Ubuntu Café and Bakery started building a strong customer base early on, selling artisan bread in local Farmer’s Market. Additionally, they became a catering business due to the numerous meetings that develop within the library’s rooms.

We wanted to know why they needed an iPad POS solution and why they choose SalesVu.

“It was more the low cost and simplicity of SalesVu that were the deciding factors. In the future we may be using SalesVu at the markets. We considered that the need for the mobile feature was secondary in our decision-making (up to now we only did cash sales at the markets).”

About the unique propositions SalesVu gives to small business owners in the US and abroad the iPad POS low cost, ease of use, and the possibility to use debit cards were determinant in deciding for SalesVu.

“ The use of debit cards for payments was one of the big reasons, that along with speed of payment for credit card transactions, ease of entering new products, and remote accessibility.”

Ubuntu Café and Bakery opened their doors in January 2014 relying in SalesVu iPad POS system to process payments; however, in their planning phase they got quotes for a tailor-made POS system.”

“Besides from the accessibility and easy payments, we really like the online billing (for catering orders) We demand cash on delivery, and with Salesvu I can send the invoice in advance – and some customers even pay the invoice online before they pick up their orders. I have to say that my customers like the ease and security of the online payment with a credit card using SalesVu platform”.

Business owner Anna told us that Ubuntu Café and Bakery enjoys the quick payments. She told us, it is a major plus.

“It is the ease with which we can add products. We can decide to for instance, make bourbon French macarons for tomorrow, and would enter the macarons onto the iPad POS through our website account just before delivery.”

SalesVu iPad POS offers very reasonable rates for small business owners who are conscious of the importance of savings.

“We were quoted $15,000 for the hardware and software for a conventional POS system. The set-up cost for SalesVu was buying the IPad, printer, IPad stand, external credit card (debit card) and card reader for that debit card – costing us no more that $1,000. So – we easily saved $14,000”

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There are few things in life that can be compared to the pleasure of a good book and great quality coffee, add the unique silence of a library and freshly baked treats, and voila! You find Ubuntu Café and Bakery. Don’t miss out the opportunity to connect with this honest coffee shop and visit their website and social media pages to find out more about them.

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SalesVu iPad POS and the open tab feature are vital for Darryl’s Couch

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Darryl’s Couch is Ventura County’s premier craft beer pub, featuring 11 rotating taps of exclusively craft beer along with an ever-evolving bottle list of over 30 beer selections. At Darryl’s they understand the passion for brewing and in the uniqueness of every sip of the golden liquid. The pub was first attracted to SalesVu because of the ability to open tabs for customers; a feature that is essential for operating efficiently a successful bar.

“We wanted a solution with an integrated credit card system that was easy for our staff to use, with a small device footprint, which allowed us to open tabs for customers while providing back office reports that were meaningful. Having a cloud-based service was desirable since we didn’t really have space for full sized system and data storage. “

Business owner Darryl told us that:

“I had seen other products that didn’t have the open tab feature which would have required us to write down orders and ring them in all at once at the end of the transaction. Looking further into the system I was also attracted to the merchant service rates, contract terms, and the application’s ability to track inventory and employee hours.”

Before SalesVu iPad POS, they were using a standard cash register that was purchased at the time of acquiring the business. He told us that under the traditional system, they were able to track PLU code, but that’s a great disadvantage was that the reports were only shown in the register tape.

Darryl considered other POS competitors, but he felt they were either too big of to expensive for what he was really looking for. Darryl also says that among his favorite features the finds that:

“The ability to open tabs is great. It allows us to easily and electronically keep track of a customer’s purchase during their visit. Inventory tracking is another great feature. The system will keep track of the number of servings we pour and alert management and staff when a product is near to running out. This is incredibly helpful when pouring beer from taps and you can’t see the quantity remaining in a keg. We’ve been able to easily track sales, see margin reports, simplify tracking staff hours, and anticipate ordering new inventory. “

We also talked about money and asked him how much money did they save upfront and ongoing using SalesVu. They answered

“We estimate that we save on average $50 each month over our previous merchant services, but the time savings that we now have by allowing our staff access to an easy to use interface, and management’s access to SalesVu’s backed reporting and management system are immeasurable.”

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Good crafted beer, friends and a comfortable environment motivate Darryl’s Couch in providing an upscale service. Definitely, they are a must-go place for relaxing with a cold one.

Visit their website and their social media channels by clicking any of the icons below.

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“SalesVu is the most feature rich and cost effective iPad POS System” -REDBAR Espresso & Market

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REDBAR Espresso & Market is a 100% Fair Trade Organic Specialty Grade Espresso and Coffee shipped in fresh from the world renowned Klatch Roasting, in California. Established in 2012, the owners of REDBAR realized the need for a  coffee shop free from high sugar syrups and GMO milk.  REDBAR came almost as an experiment to see if quality is still sustainable in today’s industrialized commercial world.

“This was not a business move where corners are cut for the sake of profits and market competition.  This was designed top to bottom as a place I would eat daily. We honestly believe you may never find another place like it.”

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Dr. Michael Bucknell set the bar high with REDBAR Espresso & Market. A place where quality and honest products delight the palates of  many. They were awarded 3.5 stars in their Yelp page and positive comments from happy customers. SalesVu was chosen as the restaurant POS of the establishment and the reliability of our system had not disappointed.

“We wanted simply to use an iPad based system, mobility wasn’t really necessary. SalesVu was the most feature rich and cost effective of the POS options. It has been our choice from the day we open our doors after much research”

Dr. Michel has high standards to please their customers and also looks to please himself with the very best. SalesVu restaurant POS is in charge of effectively processing credit card transactions and other forms of payment.

” I love that it’s web based and simple to use.  My shop runs seamlessly, all I have to do is take care of the account I have created and run reports of the store’s performance. I feel touch-screen systems are the way of the future.  It’s cool before it just becomes normal, we are happy we are enjoying the platform benefits from the a business-wise standpoint”

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Life is too short for bad coffee, so stop by REDBAR espresso, smell the smooth aroma of freshly-pressed coffee and relax.

Here are the links for REDBAR espresso & Market

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Meet your client’s demands with SalesVu iPad POS System and Customer relationship management

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 Old Firehouse Brewery is a family owned microbrewery. Their mission is to passionately brew fresh, and  handcrafted beer by using only the finest ingredients possible. They provide their customers with top of the line beer so they knew they had to use a top of the line POS equipment. We interview Lori, the business owner to get a notion of her experience with SalesVu restaurant and bar POS.

 “Old Firehouse Brewery operates a tap room on the brewery premises that prompted the need for a POS solution. We sell beer by the glass and in to go growlers out of our tap room.

 

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After extensive competitor research,  Old Firehouse Brewery found that SalesVu had some aspects in the POS system that other “bar” type POS systems did not. Lori uses specifically the Table and Reservation Management feature to meet her clients’ demands efficiently. 

“We wanted the ability to open tabs by swiping credit cards versus holding on to someone’s cards. We also  really liked the customer management piece that you can get with SalesVu. “

Old Firehouse Brewery opened the doors for business using the SalesVu restaurant and bar POS at once. SalesVu offered greater functionality and more desirable features than any other competitor in the POS market. Lori said that her favorite SalesVu features are the Open Tab, and the Customer relationship management. 

“We receive tremendous feedback from our patrons that they truly appreciate us not holding their credit cards to maintain an open tab. Also, the ability to maintain a customer database allows us tremendous ability to review what people like and don’t like, help track volume of purchases, etc. We also love all the reports available in SalesVu. We can get as little or as much information as we want.”

 Lori was unable to determine how much money they saved upfront with SalesVu! She said that the software had really improved the quality of the transactions and  the analysis of sales with the close of the day.  

“It makes running our tap room go smoothly! The reports allow us to know how well we are doing in certain areas and where our customers are focused regarding specific products.”

Old Firehouse Brewery’s overall experience with the table, and customer management options SalesVu provide has been remarkable so far. 

 Follow the Old Firehouse Brewery on any of their social media accounts by clicking the images below, or visit their website for additional info. 

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Keep improving your business with SalesVu brewery iPad POS System

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Located in Downtown Asheville’s Brew District, Hi-Wire Brewing embraces its craft from top to bottom – from its handcrafted brews to its artwork, hand-drawn by a local artist. Their light-hearted circus theme embodies the fun, authenticity, and creativity of this deep-rooted craft. Hi-Wire business owner Adam Charnack told us why choose SalesVu brewery POS and why he plans to stay with it.

“We are a production brewery in Western North Carolina. We have been in business for a year and a half. Our beer has grown enormously  in popularity. The reception to all of our beers to-date has been fantastic. With 300-400% growth in our first year and a half. SalesVu brewery POS has been an active participant in our growth and expansion.”

We asked Adam why they needed a POS and why they decided to go with a high-end POS like SalesVu, instead of a traditional one.

“We have a tasting room, open 7 days a week. We receive all of our clients who come and try our beers. It is a really great social event full of great interactions between our staff and people’s friends. Due to the increasing demand, we stay open late on weekends. SalesVu is important for us because it helps us keep open bar tab management, which maintains every account organized and receipts in order.”

SalesVu is helpful everywhere Hi-Wire goes. Mobility and portability are additional advantages we offer to all. Adam told us that:

“We strive to provide the best possible service to all our clients. Everytime we assist to local food and drink festivals we want to serve not only the highest quality of beer, but also a comfortable and  reliable payment method so that everyone ends up happy. We can take payments with cell phones, like our own iPhone’s or iPads.”

SalesVu worries about  becoming better and brighter every day. This 2015 we will keep raising the bar even higher and continue helping all our members grow. Like we do for Adam.

“I like that SalesVu is constantly adding features an improving. I see that you are constantly working for the product. I believe Hi-Wire Brewing and SalesVu e are going in the same direction of growing and becoming superior.”

If you are interested in knowing more about Hi-Wire brewery in North Caroline be sure to check out their website and follow their social media accounts clicking any of the icons below.

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