Coffee-shop operators have a lot on their plates. They’re serving a high volume of frequently complicated and specialized drink orders in a fast-paced environment, doing everything they can to provide exceptional customer service in a competitive niche — and also trying to operate in the black. Having the right point of sale (POS) system can make achieving those objectives easier. Here are four of the best free POS apps that enhance functionality for coffee shops.
- Incoming: Kitchen Display System App
If you have a kitchen display system (KDS) — and you probably should since it has many advantages over paper ticket systems — then one of the best free POS apps to consider is Incoming. This app allows you to view and manage orders placed from any source. Going paperless not only reduces cost (and waste) of ink and paper, but also improves order accuracy. It also streamlines prep times by sending the order elements to the appropriate stations, such as the espresso machine or the pastry counter, for speedier fulfillment.
- OrderUp: Self-Service Kiosk App
OrderUp is a free POS app that turns an iPad into a self-service kiosk — which has many benefits, especially for businesses like coffee shops where the orders are highly customizable and specific. With self-ordering, customers place all of their requests directly into the system, which greatly reduces the chance that some element will be overlooked or miscommunicated. That venti, low-fat, half-caf, triple-shot, iced caramel macchiato needs to be served just as ordered to ensure customer satisfaction. Plus, patrons placing their own orders tend to include more add-ons and extra items, increasing overall ticket sizes. And self-service kiosks can bust lines at the counter, so busy morning rush-hour commuters can get those caffeine fixes quickly and get to work.
- VIPz: Group Coupons App
For group-based discounts and special deals, one of the best free POS apps is VIPz, similar to Groupon — but it won’t cost half of your profits. You can use VIPz to introduce your coffee shop to new customers and bring in new business. This app also lets you create offers that are valid during slower periods of the day/week/month, to help maintain a steadier flow of revenue.
- Regulars: Loyalty Rewards Program App
Coffee shops have a particularly high potential for earning repeat business, as commuters make your stop a part of their regular morning routine. Another incentive that will increase this likelihood (besides quality products and great service) is a loyalty rewards program. Regulars is one of the best free POS apps that help you set up and manage a rewards program based on purchase amounts. It’s easy to track balances and redeem rewards. Loyalty programs forge a personal bond with your customers and make them feel that you value their business — which makes them want to keep coming back.
Bonus: Your Own Shop-Branded Ordering App for Smartphones
In addition to providing these free POS apps, SalesVu can help you create a brand-specific app and modern-looking online ordering website so your customers can place orders on their smartphones and computers. This provides greater convenience for your customers, and increased revenue for you. You may not be a giant franchise like Starbuck’s, but you can look just as professional and tech savvy as your big competitors.
These best, free POS apps are available from a single provider, one that offers round-the-clock customer support every day. SalesVu’s apps all integrate with Square Register and other POS systems to provide the add-on functionalities that coffee shops need most. To find out more, request a demo, or set up a free account, contact SalesVu today.