Red Onion Spice & Tea Company are merchants of high quality spices, loose leaf tea and gourmet salts. Catering to the chef that lives within all of us, they specialize in offering custom spice blends. They offer original tea blends using only the best quality loose teas. Their products are primarily organic and maintain rigorous quality control to bring out the best flavors in all our dishes. Red Onion & Spice Tea Company have high standards, reason why they have chosen to use SalesVu retail POS !
“Our business started online in 2010 with our first store opening in Juneau, Alaska in 2012, We’re a small business run by three staff and me, the business owner. We pack each internet order item fresh as it’s ordered, and in-store we offer both bulk and items that we pre-pack. I can’t tell you how nice it is to have customers who walk into the store happy, and leave happy! Our town has a small selection of restaurants to choose from, so there are lots of experienced ‘closet chefs’ in town. We ship all across the country and Canada as well and are proud of our reputation that we have built.”
We asked Kathy Jones why they needed to obtain a mobile POS system and why from all the options, they decided for SalesVu retail POS. They told us that even being the business owner of a small retail shop, the challenges and problems they faced were very significant and large.
” I work another full time job and can’t be at the shop during the day. My other job also requires that I travel – and I take vacations away as well. This means I need to be able to manage my business wherever I go, and at home in the evenings. Reason why I needed to be able to handle Red Onion & Spice & Tea Company affairs from everywhere I went. SalesVu retail POS did it all and charged a simple and reasonable rate for credit card transactions”
Kathy told us that businesses are very complex enough and that she really appreciates the ease of use of SalesVu. She believes the inventory management feature and the invoice management one are extremely reliable and adequate for Red Onions Spice & Tea Company
“It tracks our employee’s hours, the POS has an easy interface to learn and use, and most important, it handles our inventory – which can be fairly complex. I can easily manage and balance deposits as I receive email reports when a shift closes out. I can add new products or make corrections from home and while I travel, and a simple refresh at the POS instantly shows the new information. Staff can view what is on order so they can communicate to our customers when an item is expected back in stock. The web interface is also easy to use. As businesses are complex enough, I appreciate the ease of use.”
Before SalesVu Kathy used paper and spreadsheet, not even a traditional POS that helped her keep track electronically of the purchases. What a change it has been for Kathy! An important upgrade to modern payments with SalesVu retail POS and inventory management tool. She told us that from all the POS options in the market, several other products required a major cash investment in software and online services that they just couldn’t afford.
“One of my favorite things about SalesVu is that it’s so intuitive to use. We have to train quite a few staff and not having to explain the POS system is a big help in getting new staff up and running in no time. Another favorite item is the inventory and flexible product listings. Most of our items in stock are kept in small quantities in order to maintain freshness, so having an accurate inventory at my fingertips wherever I go has been of major importance to us.”
If you think your culinary skills require a little spice-up touch or you really want to immerse in an aromatic journey with tea infusions, be sure to contact Red Onion Spice & Tea Company and visit their website and social media accounts.