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Customer Case Studies

“SalesVu has The Cool Factor” says Distinctive Gardens about our retail iPad POS System.

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Distinctive Gardens garden center has been in business since 1999 offering a rich variety of plants, garden gifts, landscape design services, and local artist gallery.  Greenhouses filled with unusual annuals, perennials and vegetable plants, outdoor display beds. The business hosts yearly benefit festivals, such as the popular “Gardenstock Art & Music Festival.” Distinctive Gardens decided to implement a mobile POS solution because mainly their customers shop for plants inside the greenhouses.

 

“The ability to ring up purchases right there where they stand creates a streamlined and customer-friendly experience. Our community projects require ringing credit cards outside. Being off location at trade shows or at farmer’s markets makes having a reliable mobile POS a key to help increase sales, efficiency and bolster community projects.”

 

They spent over a year researching a variety of mobile POS solutions. While many offered appealing aspects, none encompassed the breadth of features contained within SalesVu.

 

We have been using SalesVu long enough to see it evolve over time. We used this system for two years as a stand-alone mobile solution before deciding to integrate it as our primary POS within our brick and mortar store. Development is clearly a priority for this company. The base infrastructure of their system is solid and the fine-tuning of software that continues has only increased its ease of use and expanded versatility.”

 

For Distinctive Gardens every feature SalesVu presents important business functionalities that are crucial for the success of their services here are some examples:

 

 “ In regards of Integrated Inventory, We wanted to develop an online presence without having to run two sets of inventory and maintain two different systems. SalesVu allows us to manage products from one convenient cloud-based location for both our brick and mortar store and eCommerce. “

 

They also added that the Quickbooks Integration SalesVu all-in-one business solution works with their current accounting system. For the most part, Distinctive Gardens was satisfied with the integration. They understand the complexity required in integrating with a piece of software that has been notorious for making it difficult for third party integration.

 

 “Additionally, we know that we are using a solid and reliable hardware selection SalesVu system is paired with fantastic hardware partners. The barcode scanner selection is outstanding, simple and reliable. The credit card reader is stable and dependable.  In the same way, the overall system stability as a cloud-based system that is stable is imperative. SalesVu servers are fast, consistent and in our entire experience we have yet to experience one single server malfunction. Incredible.”

 

Currently, Distinctive Gardens is in the process of expanding their brand reach and offer an online experience. SalesVu system is an integral aspect of that project. They are in the early stages of developing an eCommerce channel and testing various seasonal online stores that contain curated products from inventory.

 “We tested our first store last November. Through our Holiday Online store we sold fresh made wreaths and saw promising results.The integrated eCommerce solution is fantastic. Historically, we operate primarily as a local brick and mortar store and run occasional pop-up shops throughout the year. Last year during Gardenstock, we premiered a documentary on the festival, Gardenstock: For Community, and sold it as an additional fundraiser.  Before, during and after, SalesVu eCommerce helped that project’s success by extending reach.”

 

For Distinctive Gardens the credit card processing platform SalesVu offer is a key area. If you decide to do some research about how most small business owners think they will say that some operating systems make navigating the ambiguous waters of the credit card merchant industry a real nightmare.

 “SalesVu system sets itself apart from many in their credit card processing system. They have partnered with banks and negotiated rates in order to be able to offer their customers an incredibly competitive product in the area of credit card processing. Even more, they handle PCI compliance, a huge headache-saver and game-changer in and of itself. The rate is flat. The PCI compliance handled. The statement is clear. Safety, security, predictability, competitive rates and transparency, what else is there?”

 

Among Distinctive Gardens favorites features is the iPad/iPhone App Interface which is really easy to navigate and according to them, is very intuitive since training personnel has been quick and easy, saving them time and of course money.

 

 The transition from our old gift card system to SalesVu was a snap. We imported all the current outstanding balances into SalesVu, and never missed a beat in transacting gift cards. SalesVu has The Cool Factor. I don’t know how many times since its implementation, it has been the topic of conversation during check out gravitated to the POS itself. Customers are impressed with the technology, which reflects well on us. They enjoy the touchscreen experience and think its cool.”

 

Don’t miss out the opportunity to support Distinctive Gardens with their Gardenstock Documentary. Each year in August, “Gardenstock Art & Music Festival” is held on Distinctive Gardens grounds.  Proceeds from their festival benefit an area non-profit, Sinnissippi Center’s Youth Garden Program. This is a great initiative and a benefit for a community project .

Follow them in their social media accounts and visit their website for more information.

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