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Customer Case Studies

resquoo amends any tech issues while SalesVu iPad POS System overhauls their internal functionality.

 

 

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resquoo is a start-up company formed 14 months ago that offers data recovery; data transfer services, device tune-ups and virus removal services for broken computers, hard drives, storage media and mobile devices. They have conveniently placed drop-off / pick-up kiosks at shopping malls and recover information from all types of devices from their data recovery lab in Peabody, MA. There, the magic of retrieving all that “lost” stuff happens. With a very high success rate, resquoo charges affordable rates. resquoo is also a member of the Apple Consultants Network and employs Apple certified support professionals. Hands down, resquoo is the place to go for unexpected or accidental damage, data loss, and virus removal.

SalesVu POS solution has proven to be helpful and valuable for this recently formed company. We had the unique opportunity to talk to resquoo business owners about their experience with us:

 

“What we really like is SalesVu POS solution front-end, both in the app, and on the web. It is really comprehensive, and it is really great at categorizing retail goods. SalesVu is so intuitive we don’t have to train any of our employees in how to use it properly. Obviously, this is a tremendous time saver for us and it really put us forward in regards to our efficiency. We can add or modify the large number of services and products we offer from within SalesVu and that fits ideally to the characteristics of our business.”

 

SalesVu definitely has some good news for all the ones reading that are in desperate need for information recovery, data transfer, virus removals or tune-up’s: resquoo is planning to expand their services and even maybe franchise! resquoo operates with state-of-the-art and sophisticated technologies that guarantee an excellent result when you drop-off your devices at the conveniently located kiosks inside the malls.

 

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“Since our pick-up and drop off locations are kiosks in shopping malls some of our technicians are mobile and are required to perform on-site diagnostics and some services at customer locations. Therefore, an integrated, multi location enabled and mobile POS, like SalesVu POS, was required.”

 

From all the POS out there, why SalesVu? We asked resquoo business owners and they answered:

 

“SalesVu offered the best mobile and cloud solution, one that enabled us to combine charges for our unique customer services. As part of our services, we also sell replacement, larger capacity hard drives, and other storage media, (e.g. Backup solutions). Thus, inventory tracking, ordering, as well as staff management, and time tracking were important tools SalesVu POS was able to provide us”.

 

The first POS solution resquoo used was SalesVu and we have provided them a reliable tool to make easy transactions, quick deposits in banks, and very competitive credit card transaction rates.

“SalesVu’s team has proven to be extremely responsive with round-the-clock responses on the phone. I can say how supportive they have been with us because no matter how many times we need them, SalesVu always gets back to us right away.”

 

Accidentally clicking on the delete button happens and, for that, we have the capable minds of resquoo to help us with data retrieval as well as due to tech malfunctions, or simply data transfers because you’ve moved to a new device. They’ll put contacts, pictures and songs and all your important documents back where they should be! Because we are constantly handling electronics that may contain important parts of our lives, and because we definitely don’t want to lose that, be sure to visit their website and like them on Facebook.

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