Country Porch Winery wishes they have known about SalesVu iPad POS System and Employee Schedulling years ago.

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Country Porch Winery started a winery business in a large warehouse north of Cortland,Ohio by teaching wine making, selling homemade wine supplies, and starting their own winery. Wine, cookouts, and great music from local bands, Cortland Wine Cellar enjoyed a busy and fun five plus years of business. They met and made new friends and customers all while planing the perfect location for their winery. Country Porch Winery has been a work in progress for many years after joining the wine industry in 2006 and SalesVu iPad POS System is proud to be the official credit card processing system that helps them accomplish their goals and drive sales.
Debbie Belts and Sheila Fisher are the co-owners of D&she Inc. Who set out to find a location for their own winery to open in 2012.
“As small business entrepreneurs for 17 years running a fulfilling shipping company a MYO wine store along with a farm produce and antique market,  we knew we would need a good POS system to take care of their front counter, relay information to the kitchen and staff, take care of their customer needs and maintain their inventory, along with capturing all of that information in an easy to use format.”
The fit came naturally when in 2012,Sheila, the office “techie”, did some research and found SalesVu iPad POS System.
“The current POS systems available on the market are just not complete enough. We had previously used a standalone accounting POS system that was cumbersome and time consuming, but after reviewing and demoing several POS systems that were specifically designed for the wine industry Sheila sought out the options of a more updated system using iPads and the cloud as interactive solutions.  It was at this time she found SalesVu along with several other cloud-based POS systems.”
Country Porch Winery told us that upon demoing and reading the SalesVu iPad POS System customer reviews and industry based comments, they tried to teach the other owners and staff  that SalesVu was exactly the system she was looking for that it exceeded their needs and expectations
“Currently, we are using SalesVu iPad POS System on two iPads with a kitchen and receipt printing along with customer information and inventory modules.  It is really easy to ring customers out assisting them with their orders, reviewing their items and printing everything in the kitchen. At the end of the day, employee management and scheduling on the online clock goes on, and of course, the most important tool, the statistical and financial reporting  has made SalesVu invaluable to our small business.  We are looking to grow with SalesVu and the industry. All I can say is I wish I found SalesVu years ago for the other businesses I owned and managed!”
And we look forward to see you thriving too!
Follow Country Porch Winery of social media accounts by clicking any of the icons below and visit their website 
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Technology arrives at the Falcon Ridge Farm in the form SalesVu iPad POS

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Falcon Ridge is a family owned and operated farm located in the beautiful rolling hills of west Tennessee. Expanded throughout 250 acres, they specialize in growing fresh food and fun. There are over 40 different fruits and vegetables grown at Falcon Ridge.  Some of the favorites include strawberries, tomatoes, blueberries, blackberries, kale and sweet corn.  Falcon Ridge grows, harvests and retails everything that is grown on the farm.  They sell some of their fresh produce to farmer’s markets and have open their gates to the public to provide ole fashion family fun. The farm also hosts school field trips, family reunions and picnics.

SalesVu team asked them why they felt the need of obtaining a POS solution. They told us that their main reason was because they conduct business in several locations and needed an easier and more effective system to keep track of their sales.

 

“We chose SalesVu because it was recommended by a friend. We were not using any POS system before SalesVu. You are the first ones and we are happy to have reached that decision.  We used to register everything we sold in notepads and old cash registers. In regards of other POS systems that we considered, I honestly do not recall the others, but I do remember most of them had a monthly fee which I didn’t want and did not like”

 

We wanted to know what were the favorite things they liked about SalesVu and also any other experiences they wanted to share with us about their trajectory using our services.

 

“One of the things I like the most about SalesVu is how easy is to operate it, and the ability to keep records effortlessly. The old cash registers we used were confusing to operate and we had a hard time training new employees to use them correctly. With SalesVu, anyone that can adequately operate a smartphone can learn SalesVu’s system within minutes.  This is important because we are a seasonal retail operation and have a high turnover of employees.  Record keeping is something we are continually trying to improve.  SalesVu had enabled our ability to leap forward from pen and paper ledgers to digital records, and to reports that are available 24/7 from your smartphone or computer. This has helped us run a more efficient business.”

 

SalesVu has helped Falcon Ridge by transforming the employee training into an easier experience.

 

“SalesVu iPad POS system is intuitive and easy to catch., We can keep better and more accessible records. The fact that SalesVu is portable lets us conduct business anywhere at anytime. I think we have probably saved a couple hundred dollars up front and $50 a month by using SalesVu instead of another monthly fee based POS.”

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Enjoy the most basic and beautiful aspects of life by returning to the nature with Falcon Ridge Farm. Their familiar spirit, and warmth will help you discover yourself again.

Visit their website, like their Facebook page or follow their twitter account to be updated with the best and the latest from this family company

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Meet your client’s demands with SalesVu iPad POS System and Customer relationship management

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 Old Firehouse Brewery is a family owned microbrewery. Their mission is to passionately brew fresh, and  handcrafted beer by using only the finest ingredients possible. They provide their customers with top of the line beer so they knew they had to use a top of the line POS equipment. We interview Lori, the business owner to get a notion of her experience with SalesVu restaurant and bar POS.

 “Old Firehouse Brewery operates a tap room on the brewery premises that prompted the need for a POS solution. We sell beer by the glass and in to go growlers out of our tap room.

 

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After extensive competitor research,  Old Firehouse Brewery found that SalesVu had some aspects in the POS system that other “bar” type POS systems did not. Lori uses specifically the Table and Reservation Management feature to meet her clients’ demands efficiently. 

“We wanted the ability to open tabs by swiping credit cards versus holding on to someone’s cards. We also  really liked the customer management piece that you can get with SalesVu. “

Old Firehouse Brewery opened the doors for business using the SalesVu restaurant and bar POS at once. SalesVu offered greater functionality and more desirable features than any other competitor in the POS market. Lori said that her favorite SalesVu features are the Open Tab, and the Customer relationship management. 

“We receive tremendous feedback from our patrons that they truly appreciate us not holding their credit cards to maintain an open tab. Also, the ability to maintain a customer database allows us tremendous ability to review what people like and don’t like, help track volume of purchases, etc. We also love all the reports available in SalesVu. We can get as little or as much information as we want.”

 Lori was unable to determine how much money they saved upfront with SalesVu! She said that the software had really improved the quality of the transactions and  the analysis of sales with the close of the day.  

“It makes running our tap room go smoothly! The reports allow us to know how well we are doing in certain areas and where our customers are focused regarding specific products.”

Old Firehouse Brewery’s overall experience with the table, and customer management options SalesVu provide has been remarkable so far. 

 Follow the Old Firehouse Brewery on any of their social media accounts by clicking the images below, or visit their website for additional info. 

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Learn How to Upsell Successfully with SalesVu ECommerce Website

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Upselling is an important part of any business. By recommending the right additional products to customers, your business can enjoy increased sales, increased revenues, and more satisfied customers. However, becoming too pushy or using the wrong sales tactics can turn customers away. That’s why we’ve provided some tips to help you upsell more successfully.

Thoroughly Train Your Employees

It is important to make appropriate suggestions based on what your customer has purchased, ordered, or is interested in. Your employees or servers should be well versed on the products in inventory so that they can better explain them to customers and find the appropriate complementary items or accessories.

Provide Useful Suggestions

If possible, suggest more than one item. Giving customers a choice makes them feel more in control and will make them more likely to purchase one of the complementary items. If there are items that are generally purchased together, then consider creating a package deal or have your employees recommend the bestselling duo whenever a customer purchases one of the items. For instance, if they are purchasing electronics, your employees can recommend batteries, cases, or other accessories to complement their new electronics.

Make Yourself Known

Greet your customers as they walk in the door, get to know them, find out why they came, and make yourself readily available in case they have questions. If possible, engage in conversation regarding what they are purchasing, without following them around the store.

Read Your Customer

Not every customer wants to buy more than what they came in for. Pushing a sale on a customer who is unlikely to buy anything will only scare them away from your business altogether. Learn to read your customers, so that you can tailor your approach to better suit their needs.

Be Prepared

Many people feel nervous about upselling or suggesting items to customers. Provide your employees with a suggestion on how to approach customers. Some businesses even script out a compelling sales pitch, which employees can use and change as they please.

Leave Goodies By the Register

There is a reason that stores put irresistible sweets and affordable finds near the register. While people are spending time in line or at the register, give them something to be tempted by. Your employees can easily mention the small goodies to customers. You can also offer incentives, such as discounts when a customer hits a certain price point. This will make them more likely to increase their order or buy the little items by the register.

Invest in a POS System

A POS system can take all of the guesswork out of upselling. It will recommend the right products to suggest based on the customer’s purchases. This will make employees feel more confident selling those items. With a POS system, your employees can also pull up all items in inventory (and information relating to those items), so that they can quickly answer any questions about the products. Contact SalesVu to begin benefitting from a POS system and upselling more.

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Improve the Restaurant Experience and Engage with Your Customers with SalesVu Customer Relationship management

 

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Every customer interaction you have is another way of gaining their continued business and loyalty. Read our tips on how to improve each interaction so that your customers are more likely to return time and time again.

Improve the Service

Getting your employees involved can quickly transform your business and leave your employees feeling more upbeat, which can lead to better customer interactions and more employee and customer retention. Ask for their suggestions, offer employee promotions and contests, and make sure everyone knows the menu inside and out. Anonymous employee surveys can gauge their satisfaction, feedback, and insight into management and how the business is run.

Make sure your employees understand the importance of customer service. For starters, they should introduce themselves to each table, have a friendly demeanor, and be able to answer any questions about the menu and preparation. They should be alert, attentive, and quick to meet your customers’ needs so that patrons want to return for the ambience, food, service, and overall experience.

Get In Your Customers’ Shoes

In order to really make lasting changes, you need to know what is, and is not, working. The best way to do this is to see things from your customers’ perspective. Consider leaving suggestion cards that customers can fill out. Leave them in the bill and offer a discount or free meal if customers are willing to fill them out. Patrons love to feel like they are being heard and suggestion cards is one great way of accomplishing this.

Offer More Menu and Dining Options

Restaurant patrons love options. Consider offering take-out, delivery, and/or curbside to-go options so that your customers can get their favorite food faster. This can also reduce labor costs, free up tables, and increase profits quickly. Consider also adding new menu items featuring seasonal produce, local ingredients, and weekly specials so your patrons can always try something new and exciting. They will want to visit more often to see what new items the chef has prepared.

Consider updating your brand image, logo, e-commerce site, storefront, and awning. Make sure to also clearly display and promote your new menu options with colorful posters, menu boards, or through online campaigns.

Tech Updates

With POS solutions, servers are able to take orders at the table, send them where they need to go (such as directly to the bar or kitchen), open multiple tabs, split checks, and more from any terminal, which will make your servers’ lives easier. Most importantly, it helps ensure every order is right, that your inventory is updated, and can even help track customer purchase patterns. Once you know what your patrons’ love most, you can make better business decisions, shift pricing, and improve inventory management.

Contact  SalesVu to find out how our all-in-one restaurant POS solution can quickly produce a huge change for your business. Our system also offers table management, reservation management, credit card processing, marketing automation, and more to help you manage every aspect of your business – anytime, anywhere.

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How to Create Successful Holiday Promotions with SalesVu iPad POS System and Marketing Automation

 

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The holidays are right around the corner, so it’s time to start thinking about how you’re going to prepare your business for the busy shopping season. Your customers want to feel cheery during the holiday season and, fortunately, you don’t have to spend much to decorate your business and get in the holiday spirit.

DIY Decorations

Go for subtle, but expressive, decorations that add a modern, classy flare to your storefront. Stick to traditional holiday color palettes, like red and green, blue and white, or silver and gold. Encourage employees to decorate their areas, while being aware of others’ space and religious sensitivities. Consider a team decorating event or contest, so your employees can feel more pride in where they work and what they’ve done to ring in the holidays.

Get Your Customers Involved

Some of the most successful holiday promotions and branding efforts involve some form of customer interaction. Whether your customers get to leave their name on a snowflake after a donation, can make suggestions for holiday décor on your social media, or can win freebies and goodies with their holiday purchases, find a way to get your customers involved.

Create Gift Sets

If you are trying to sell more items from inventory, consider creating gift sets. This can include something like a customer favorite with a less popular item to entice customers to try new things, while turning over inventory much more quickly. Make sure to also offer special deals, free shipping, or other ways of enticing your customers to shop at your business more both during and after the holidays.

Replenish Your Inventory

The last thing you want is to run out of inventory during the holidays. When your customers want to purchase a gift, if your business is out of stock, they will just go elsewhere. This is a busy time of year and the last thing your customers want is to have to come back twice for the same thing. Get control of your inventory with our inventory management tools so you know what your customers love most and never have to worry about running out again.

Update Your Packaging

Try updating your packaging to include winter scenes and non-religious holiday elements, such as snowflakes and snowmen. This can make your product instantly themed or limited edition, and more appealing to customers who want to get in the holiday spirit.

Establish Your Online Presence

Make sure your customers know where to find you online, so you can inform them of holiday promotions quickly and effectively. Consider updating your website or e-commerce site to feature holiday-related designs or content to bring holiday cheer to every aspect of your business.

Get On Board With Loyalty Programs and Gift Cards

If you haven’t already done so, now is the time to start offering loyalty reward programs and gift cards. Read more about the benefits of a gift card management system and how you can benefit from a loyalty program to see why you need to get on board before the holidays. Contact us for more advice and to get started on a successful holiday promotion today!

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SalesVu all-in-one management solution and iPad POS System is Retail Magic!

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MIMO Market is a clothing boutique offering contemporary apparel and accessories for women and men. The boutique is a start-up venture based in the hometown of Miami, they carefully select one-of-a-kind brands and designers that will enhance their customer’s individuality and allow them to be themselves. As active users of SalesVu all-in-one management solution, we were interested in obtaining some relevant information about MIMO Market’s experience.

Leilani Sanchez, the business owner, told us that they realized they needed a modern business management solution as they began to develop their business,

” We collaborated with local festivals and hosted several pop-up shops in our neighborhood to market our business and establish a customer following. We needed a reliable mobile POS solution that could keep up with the wanderlust of our boutique; it was essential that we partnered with a system that would provide the flexibility to access various forms of payment efficiently and quickly, while also staying on top of our inventory and customer relationships no matter where we were.”

After some heavy Google research, MIMO Market  found that in comparison to other mobile POS and business management solutions, SalesVu caters to a wider variety of needs. She told us that it has functions and attributes that are especially designed for small retail business, and that they are extremely easy to use,

“SalesVu encompasses the flexibility and mobility that we were looking for. We also need a low-cost solution and SalesVu gave us the most convenient rate as opposed to other processing companies. SalesVu is our first POS and business management Solution and it has been a great choice to fulfill what we needed for our business.”

Leilani told us that within MIMO Markets values, customer satisfaction is a number one priority and coincidentally, so it is for us at SalesVu!

  “Checkout using the SalesVu app on our iPhones was a favorite moment each time it happened. In the midst of the hustle and bustle of festivals and pop-up shops and high foot traffic, we zipped through orders with such ease and simplicity; it is retail magic! We had more time to focus on our customers and build a following, which is essential for the success of our business. SalesVu allows us to process payments quickly and build customer relationships in a fast paced environment. We are able to manage our boutique anywhere at anytime which contributed greatly to the market and sales growth of our business.”

If you have a passion for fashion, you should follow MIMO Market social media accounts by clicking the icons below and visiting their website at www.mimomarket.com.

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Top Benefits of the Gift Card Management feature of SalesVu iPad POS System

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Gift cards are a quick, convenient gift for your customers to give to someone they love. They are also a quick sale for your business and can increase revenue at any time of year, especially around the holidays. Whether your business currently offers gift cards or would like more information on how you can add them to your store, we can help. With a gift card management plan, you can leave all the work to a reliable software solution, reducing any administrative tasks and risk for human error. There are also benefits to both your business and the customer, so everyone wins.

Your Customers Have a Better Experience

With a gift card management program, your customers can view their gift card information and balance online. They can also conveniently activate their gift card online so that they can begin shopping at your new store in no time.

Spread Your Brand Reach

With gift cards, your customers are giving their friends and family money to your store. That means you instantly gain new customers and upfront cash every time one of your gift cards is handed out.

Your business will also benefit both when a customer uses the gift card, as well as when they don’t. Studies have shown that more than ¾ of all gift card users spend significantly more than the value of the gift card when they shop. This is because they are able to get more while spending less thanks to the gift card. If they do not use the gift card during their first visit, they will have an added incentive to visit again soon.

Free Advertising

Take advantage of customizable gift cards to spread your brand reach even more. By adding your brand logo, name, or imagery to the gift card, it can make your brand more recognizable and increase your sales further. Once a new customer receives your branded gift card, they will continue to see your branding every time they open their wallet.

Simplify Your Business Operations

By leaving the operations to our system, you can ensure that the transaction report adds up and can begin to track trends and make important business decisions. The extensive reporting capabilities will allow you to track sales and outstanding balances, so you have a better idea of the big picture of your business.

With this simple, intuitive system, your business can issue and accept gift cards easily. The gift card sales will be properly tracked in your reporting, so you can reduce errors, easily reconcile transactions, and gain a deeper insight into your business operations.

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